TSA Website Estimates length of Security Line at your Local Airport

If you’re one of those gate runners who is always sprinting frantically to catch your flight here in the United States, you may want to spend a moment over at the Transportation Security Administration (TSA) website.

Although the TSA are the ones who are usually holding us up in long security lines, they are also the ones who have a pretty good idea how long it takes to get through theses very lines.

Since security wait times vary drastically depending upon how many knuckle heads in front of you are packing prohibited liquids, the folks at TSA have nicely organized average wait times according to airport, terminal, day of week, and time of day. Simply find your departure airport, plug in your time, and a list of average wait times based upon the prior four weeks of activity will pop up.

Now you can get to the airport just a little bit later and still make your flight–although I wouldn’t advise it.

Mile-High Laptop Etiquette

First cell phones, now laptops.

When you’re in tight quarters, is it okay to read the spreadsheet of the passenger next to you? What about watching that R-rated movie when there’s children nearby? And what to do about more shocking incidences, like the man hunched over his X-rated flick, or the child who doesn’t use headphones?

As there’s no current rules set for in-flight laptop etiquette, these questions are up for debate.

While manufacturers are making bigger screens, they’re also lengthening battery lives, which means more visibility for a longer time. Furthermore, laptops are becoming more and more affordable, which in turns means more passengers toting them aboard.

As with any flight disruption, flight attendants mediating between laptop abusers and laptop snoopers either move passengers to a different seat or help them come to a mutual agreement.

One solution for those who’d like to keep their financial spreadsheets private but can’t stand a few hours away from their accounts is a filter for their screen. These sell for about $50 to $125 and keep anyone but the person directly in front of the computer from viewing it.

Or, they could try not using their computer for any “business” they might not want anyone else to see.

[via USA Today]

Band on the Run: Trippin’ in O’Hare Airport


Ember Swift, Canadian musician and touring performer, will be keeping us up-to-date on what it’s like to tour a band throughout North America. Having just arrived back from Beijing where she spent three months (check out her “Canadian in Beijing” series), she offers a musician’s perspective on road life. Enjoy!

One of the big things that travellers often worry about is how to stay in shape while going from plane to highway back to airport to waiting room to plane to highway, etc. There’s a lot of sitting involved in travelling, especially when you’re going long distances, and sometimes it feels to me (someone who likes to run as my choice of exercise) that I am completely sedentary and blob-like for far too long.

Unless, of course, I am routed through O’Hare International Airport in Chicago, IL.

I’ve heard that this is the largest airport in North America in terms of square footage, but I’m having trouble supporting that with any source. Has anyone else ever heard that? I did learn that it is the second busiest airport in the U.S. and the second busiest in the world with over 76 million travellers through the airport in the year 2006. (source) Because so many flights come in and out of Chicago, there seems to be no logical reason for the placement of connections. They’re sometimes a full half-hour walk away and with delays, inclement weather and general O’Hare confusion, it’s not uncommon to miss one’s connection at this airport.

Even if you’re a runner.

This must be the largest airport in North America because I think I have walked the whole thing several times and I’ve had the blisters to prove it. I know now that being routed through Chicago will cure the “feeling-like-a-blob” blues. Especially today, when I had ten minutes to make it between terminal B and terminal C and had to basically run and walk at the same time while dragging my luggage and fellow travellers behind me.

There’s a causeway between these two terminals that amuses me. It’s designed like an eighties nightclub with neon tube lighting zigzagging across the ceiling and overall dim lighting in the tunnel to enhance their dance. They flip on and off like they’re on a slow strobe and the adjoining mirrors give the impression that there are even more lights going on than there are.

I know this is the airport’s attempt to install art in between the monotonous transfer between flights, but little did they know that they not only gave us a visual experience here, but they gave us a temporary exit from reality; an experiential gateway into what feels like another dimension.

An essential partner to this installation is the moving sidewalk that is installed here – two lengths of it – and perhaps you know what I’m talking about when I call these devices “trippy.” By this, I mean that it sometimes feels like I’m in another state of consciousness when I’m on them, especially if I’m also walking down them (not just letting them carry me) like I was doing today in my attempt to make the connecting flight. It is dream-like, as though you’re part floating and walking while also being swept across the floor towards the other end the way a camera zooms in and takes your eye with it without your consent.

Just head towards the light.

So put them together with the neon lights and it’s even more trippy. It suddenly makes me feel as though I’m under the influence of a reality-shifting drug and squashed into an all-ages travellers’ nightclub at which carry-on luggage is mandatory fashion. It was all I could do to stay focused and keep walking today without letting myself get lost in the colours.

I made it out the other side without disappearing into the illusion of it all, I’m proud to say. And, I also made my connection. The flight attendants with their colourful leis and big smiles had held the plane for the various delays that had already rippled their way across the entire airport. Our flight left about forty-five minutes after the schedule departure time, so I’m hoping that they also found the time to put our luggage on the same plane as our bodies. I guess we’ll find out when we land.

Maui, here I come.

I once had to stay overnight in Chicago because the President of your country down there had decided to spontaneously come to Chicago that day. This, of course, delayed all the flights (for security reasons) and made hundreds of people miss their connections. In fact, this was the information that we received from the Canadian aircraft that we were flying on because they had to delay their landing and do an extra loop around the city.

When we arrived at O’Hare, they told us that the delay was as a result of “inclement weather.” When I told these conflicting explanations to my friend in Chicago (who I phoned during my long attempt to find an alternative means home before giving up and heading for a hotel), she said: “The weather was perfect today here! And, yeah, the president was here too. They’re all such liars. They lie as easily about bombs as they do about the weather. What a joke!” I just sighed and didn’t feel any less helpless in the circumstance. I simply became part of a herd of discontented people forced to pay overpriced hotel fees and grumble under our breath about injustice.

(I did have some of the best vegan pizza that night that I’ve ever eaten. So, it wasn’t all that bad.)

Before the hotel decision, however, we had walked the whole of O’Hare airport being told to try various flights for openings to get us back to Canada. I believe that day that we walked a total of ten kilometres.

I think it was after that experience that I invested in carry-on luggage with wheels.

After O’Hare, I’m always happy to sit down again. Even if it’s in a plane while squashed into economy seating.

Now if only they could improve the lighting in the actual cabin. I’d love an optical illusion or two for such a long flight. I have many hours to go now.

Hawaii. Ten hours. Too much perfume. No vegetarian fare.

Where’s the flashing neon when you need it?

Spirit Airlines CEO: “Let him tell the world how bad we are.”

Remember our post a few weeks back in which Alex Rudloff (one of the brains behind our blogging platform) detailed his terrible experience with Spirit Airlines? When Alex wrote the post, comments immediately started to flood in. One of those commenters was a woman named Christy who — along with her husband — had a similar bad experience, and emailed Spirit Airlines’ customer service department looking for answers. The email was eventually escalated to Spirit Airlines CEO Ben Baldanza.

It seems that having a basic understanding of email isn’t required to obtain such the CEO position, because Mr. Baldanza made the mistake of hitting “reply to all” (which included Christy) in his snarky response to her quest for answers. Here it is:

“Please respond, [Customer Service Representative], but we owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny.”

Well isn’t that just lovely?

Head over to Alex’s blog to see the email in its entirety.

Using Technology to Improve Airports

The Airport of Tomorrow isn’t coming fast enough.

Unlike most everything else in life, airports have actually gotten worse in today’s modern age. All the technology has only managed to slow things down and raise stress levels.

Things have got to get better, however.

According to Michael Dumiak writing for Fast Company, Siemens is working hard to make this happen.

Dumiak highlights how the German company is trying to perfect a luggage distribution system as well as the fickle science of biometrics. Both of these concepts have been kicked around for a long time now. What I found most fascinating in Dumiak’s article, however, had to do with parking and check-in.

Apparently the 15,000 space garage at the Munich airport has an automated system that is able to locate the nearest free spot and provide directions to it through a series of LED screens. No more circling around for hours while your plane is getting ready to take off.

Dumiak also reveals that Lufthansa, KLM, and SAS are looking into a Siemens mobile application that will allow passengers to download a ticket’s bar code onto their phone and then swipe it through a scanner when boarding the plane. The application will also allow users to purchase tickets, change seats, and make other arrangements on the phone itself rather than a website or with a customer service rep. Expect some serious TSA red tape before this service ever arrives in America, however.