Cruise line makes offer, gets sued, waits

The cruise line that owns Costa Concordia is trying to move forward, past recovery and initial assistance efforts to make an offer to non-injured passengers. Still without conclusive forensic reasons or blame placed for the tragic grounding of January 13, Costa Cruises faces legal action as it and the entire cruise industry review safety standards.

The families of those who died, passengers that were injured and crew members will be handled on a case by case basis. For everyone else, the line is offering:

  • A lump sum of 11,000 euros (about $14,500) per person as indemnification, covering all patrimonial and nonpatrimonial damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation;
  • Reimbursement of the value of the cruise, including harbor taxes;
  • Reimbursement of air and bus transfers included in the cruise package
  • Full reimbursement of travel expenses to reach the port of embarkation and return home;
  • Reimbursement of any medical expenses resulting from the cruise;
  • Reimbursement of expenses incurred on board during the cruise.

Almost simultaneously, crew member Gary Lobaton off Costa Concordia has filed a complaint in the federal court of Chicago seeking class-action status in a $multi-million lawsuit.

“The defendants failed to properly and timely notify all plaintiffs on board of the deadly and dangerous condition of the cruise ship as to avoid injury and death,” Lobaton said in the complaint. The passengers and crew “were abandoned by the captain.”

Meanwhile, Fox News reports six passengers off the stricken cruise ship filed a complaint against Carnival Corporation, parent company of ship owner Costa Cruises, in a Miami court demanding $460 million in compensation.

Maritime law experts say such actions probably won’t go far. Similar attempts to sue in the U.S. have been turned away by the U.S. Supreme Court and the expense of filing in a foreign court is often too great. Between the liability limitation clauses of the passenger contract cruise travelers agree to by booking passage on a cruise ship and the nearly-exempt status of foreign flagged cruise ships, cruise lines have themselves covered.


“It’s well-settled law,” said Jerry Hamilton, a maritime attorney who regularly defends cruise lines against lawsuits in STLToday. “The Supreme Court has said those clauses are valid clauses. They will be upheld.”

Still, the cruise industry moves on and the Cruise Lines International Association (CLIA), a trade group that represents the interests of 26 member lines, announced a global safety review in answer to questions raised by the Costa Concordia grounding.

Key components of the Review include:

  1. An internal review by CLIA members of their own operational safety practices and procedures concerning issues of navigation, evacuation, emergency training, and related practices and procedures.
  2. Consultation with independent external experts.
  3. Identification and sharing of industry best practices and policies, as well as possible recommendations to the IMO for substantive regulatory changes to further improve the industry’s operational safety.
  4. Collaboration with the IMO, governments and regulatory bodies to implement any necessary regulatory changes.

“While the cruise industry has an outstanding safety record, CLIA is fully committed to understanding the factors that contributed to the Concordia incident and is proactively responding to all maritime safety issues,” the organization said in a statement, adding “The Cruise Industry Operational Safety Review will enable the industry to do so in a meaningful and expedited manner.”

How this story ends, how much compensation will be given or awarded, will have a lot to do with conclusive results of investigations underway involving the captain of the ship and black box evidence of what really happened.

For now, concerned parties wait while preliminary operations to pump fuel out of the cruise ship were suspended Saturday due to bad weather. Workers decided the sea was too rough to continue the salvage operation.


Flickr photo by Cyr0z

iPhone app review: ‘Spotted By Locals’ European city guides

On a recent extended trip to Phnom Penh, I decided to bring along my trusty five-pound Southeast Asia on a Shoestring guide from Lonely Planet. Big mistake. In a city changing as quickly as Cambodia‘s capital, I found that nearly all of the information had become dated and irrelevant. Nearly half of the recommended restaurants had gone out of business, and the budget guesthouses, experiencing the “Lonely Planet effect“, were now half as nice, twice as expensive, and filled with people who, well, kinda sucked.

Spotted By Locals aims to be a different kind of travel guide by providing up-to-date travel advice from urban residents through blogs, PDF city guides, and a newly redesigned iPhone app. After road-testing the app, I’d say they’re well on their way.

The Spotted By Locals app is, to put it simply, awesome. Launched in December, the mobile application is 100 percent off-line, which means you don’t need to go bankrupt with data roaming or search endlessly for WiFi hotspots in order to access its wealth of information. And wealth it is. Since the app is currently only available for select European cities, I downloaded the Paris guide, clicked on the map, zoomed into my old street in the Marais, clicked on some of the map markers, and was able to access insider information written by residents about my two favorite vintage shops (Free ‘P’ Star and Vintage Desir, if you must know).


Spotted’s strength lies in its roster of local bloggers, who live in the cities they represent, speak the local language, and volunteer their services for free. The locals are hand-picked by owners Sanne and Bart van Poll, avid travelers based in Amsterdam. Plus, since the locals are active residents of their cities, they’re able to keep the guides’ information current and provide updates nearly in real-time, so you can stay ahead of the Lonely Planet pack.

[images via Spotted By Locals]

Untouched Italy: Exploring Basilicata through a dream


While many people go to Italy to explore the wonderful cities of Rome, Florence, Venice, and Milan, there many off-the-radar areas also worth discovering. One of these regions is Basilicata, which Seattle, Washington, filmmaker Matthew Brown captures in this video. The project was part of a Digital Diary competition put on by the Italy Tourism Board, and ended up winning the Grand Prize. What’s really great about this video is that it doesn’t just take you on a tour of Italy, but instead tells a story as if the narrator has “awoke in a dream”, which you can actually feel throughout the whole video. Meet the people, see the landscape and architecture, taste the food, and get to know the culture through creative filmmaking.

The video was shot with a 7D and edited with a Sony Vegas. Music is by Reid Willis and includes the songs “Parachute” and “My sincerity”.

Black buns on a Star Wars-themed burger in France


Whether or not you’re a fan of Star Wars hardly matters when we’re talking about the newest additions to the burger line at France‘s fast-food chain, ‘Quick’–black buns on a Star Wars-themed burger, anyone? The ‘Jedi Burger’ and ‘Darth Vader Burger’ are now on the menu at the restaurant. And as processed as fast-food typically is, the pitch-black buns on the Darth Vader are what I would call a new low in the world of fast-food. Would you eat this? Perhaps I’d try it for the experience alone, but the older I get, the less I want to do gross things just to do them–and black buns on a fast-food burger don’t quite seem non-regrettable to me. With that said, I will try just about anything once. What are your thoughts? Of all the things to eat in France, should this be one of them?

Vacation deprivation study says beach vacations rule

Expedia’s Vacation Deprivation study is an annual analysis of vacation habits across multiple countries and continents. Taken from the results of a survey by Harris Interactive, 7,083 respondents were surveyed in total across 20 countries with some surprising results.

“226 million vacation days will go unused this year resulting in some 50 million Americans becoming vacation deprived,” travel company Monograms reports on TravelBlackboard.

The 2011 study spans North America, Europe, Asia, South America and Australia. It reveals who gets – and takes – the most vacation time, as well as attitudes toward vacation. Common themes impacting how and where respondents vacation include money, romance and disapproving bosses.

When asked, “How many vacation days, if any, do you receive from your employer each year?”, Germany, France, Spain, Denmark and Brazil all tied for first place with 30 days. UK workers came in a bit less with 25, Canada 16 and the U.S. 14 but in last place was Japan with 11 days. Of those 11 they only used 6 on the average too.

According to the survey, most of the world likes to take a mix of short and long vacations, mostly in the Summer months and beach locations won out over others as the most preferred kind of holiday.

The sample included a nationwide cross-section of the employed adult populations fielded the online survey on behalf of Expedia.com from September 19 – October 9, 2011. Complete results of the survey can be found on the Expedia website.

Flickr photo by Moyan_Brenn