Galley Gossip: Oahu, Hawaii – Ko Olina Beach Club timeshare vacation deal

by Heather Poole on

We were in Hawaii at the Ko Olina Beach Club in Oahu when the woman standing in front of the black board asked, “Do you honestly think you travel differently than everyone else? That what you’re looking for in a vacation is not what everyone else here wants.”

As I glanced at the others staying at the resort, most of whom were either families vacationing with children under the age of five, like myself, or senior citizens enjoying the fruits of their labor, I nodded my head. I do truly believe I travel differently than most people. I’m a flight attendant! And that’s what I told her.

Like most flight attendants, when I go on vacation I don’t want to stay anywhere that even remotely feels like a layover, which means I’m not a big fan of resort like properties with hundreds of rooms and thousands of guests milling about the pool. Regardless of how pretty that pool may be.

For the record, the pool at the the Ko Olina Beach Club is wonderful. My three year-old couldn’t stay out of it. The beach, a man made lagoon, is beautiful, so very relaxing at night under the stars. And the rooms, particularly the villas, are more than comfortable with their sunken tubs, full size kitchens, and a washer and dryer to boot. But that’s another story. This story is about how I’m a flight attendant and how flight attendants, not unlike most frequent fliers, do not want to spend their vacations in the same hotel-type room year after year. Even though this was our third year in a row at the resort. It was also the first time we’d agreed to partake in one those vacation club package deals.

Don’t ask.

%Gallery-73382%

“Travel, for me, is an escape,” I said to the woman holding the chalk after she asked me what, exactly, I wanted to get out of my vacations. “When I go on vacation I just want to relax, eat good food, and let the vacation come to me.”

“So you’re telling me that you appreciate a quality hotel? That you want to know you’re getting the best you can get for your dollar when you’re on vacation? she asked.

“Umm…no…that’s not exactly what I said,” I said, and as I said that she drew two big columns on the board with a piece of chalk, the words RENT and OWN scribbled above each one.

“There’s no need to go there,” I said, watching her make a list of reasons to own, not rent. “Because when I go on vacation I really do like spending hours online searching for the perfect place to stay. I like the excitement of not knowing what to expect and the thrill of sliding the key card into the door and SURPRISE! Seeing what’s on the other side – whether it’s good or bad. Because sometimes you get the Calla Lily Inn in Palm Springs and other times you get the Villa Rosa in Positano. You see, that’s the fun part for me.”

“Are you telling me you don’t mind throwing money away?”

“I’m telling you that I’m a flight attendant and my husband travels more than I do,” I said, motioning to my husband who was just seconds from shoving an Ipod in his ear. “So when we travel it’s last minute travel. We can’t plan our vacations a year in advance. We can’t be bothered with trading our weeks. And we like change and diversity. No offense, but timeshares are just not for us.”

But the timeshare pool, on the other hand, was for us. Because that’s where we spent a good portion of our getaway discussing the pros and cons of owning a timeshare with a few of the owners in our complex. While none of these owners knew each other, they all had one thing in common, love for the timeshare. One woman told me that if I was really interested in purchasing one, not to bother with the sales people at the resort because there were some pretty amazing deals to be found on Ebay. That’s where she’d not only been snatching up quite a few timeshares, but had actually bought one for just $500! Not including the maintenance fees.

I actually tweeted that bit about timeshares being sold on ebay and two seconds later someone sent me a link to 10 Reasons Timeshares Are A Bad Deal. Of course I shared the 10 reasons with my husband over a magnificent sunset dinner in Waikiki. A woman sitting alone at a neighboring table who just so happened to be eavesdropping in on our conversation told us about redweek.com, the largest online marketplace for renting, buying, and selling timeshares. I told her I’d check it out.

As for renting a timeshare, sure, why not, great deals are out there and redweek.com is one of the best places to find one. When it comes to buying, I don’t think so. The best part about traveling, for me, is doing something different and getting outside the comfort zone, not making a second home. As far as selling a timeshare goes, good luck with that in this terrible economy. Because in order to sell, one must be willing to buy – regardless of what the really nice timeshare sales lady whose company stands to make a 40% commision on the resell says.

%Poll-34543%

Galley Gossip: 9/11 – We will never forget

by Heather Poole on

Silence has strength. Often times silence is more powerful than words. Today I have decided not to remain silent.

That’s Terry Thames, an American Airlines pilot, hanging out of the cockpit window. This is the first American Airlines flight returning to Washington Dulles after the skies were reopened four days after 9/11. The photo was featured in the book, Reclaiming the Sky, by Tom Murphy.

I can’t stop staring at the photo and thinking about how great it must have felt to have hung that American flag across that airplane when it finally came home. I love that photo. Maybe because it’s one of the few taken at that time depicting strength, not sorrow. Which is exactly what many of my colleagues, as well as our passengers, radiated when they walked on board the airplanes and soldiered on days after our world completely changed.

Last year on this very day I wrote a post, 9/11 – That day, about what had happened to me eight years ago and how it still affects my colleagues and I today. The best part about the post were the readers comments, all so full of hope and strength. I didn’t want to write another 9/11 post. Really, I didn’t. What more could I say? But then how could I not? I’m a flight attendant. If I don’t write about it, who will?

A few days ago I logged into Twitter and typed, “We will never forget,” and then I pressed send. The message went to @planesofthought, an organization that collects thoughts and turns them into paper airplanes that will cover New York City’s skyline to remember the lives lost on 9/11.

After that I wrote, “I’m looking for interesting 9/11 stories. How it may have changed your life in a positive way.”

No one answered back. Not one person. The silence was deafening.

I tried again on Facebook and this time I got a response – one response. “Positive? That’s a hard one. I guess how New Yorkers found some closeness. American pride came back. Sadly, it’s slipping away again,” wrote Lynne, a fellow flight attendant and friend.

While I couldn’t agree more, I worried that I may not have gotten my message across the way I had intended, so I added, “I’m looking for stories about people who started doing things they always wanted to do, but never did, before 9/11.”

Again, no response. Complete silence

I prayed my question did not offend and decided, once again, not to write this post.

While we’re constantly reminded of 9/11 every single time we go to the airport, take off our shoes,and throw out our bottled water before passing through security, grumbling about it as we do so, it does seem, at times, as if it never happened, that day, eight years ago. But I don’t think we’ve forgotten. In fact, I know we haven’t because I truly believe silence has meaning.

Just as I was about to scratch this post for good, Jeffrey sent a note via Facebook. “I worked for an airline and took a buyout offer on 9/28/01. Hired a career coach. Became one. Used the buyout money to launch a successful executive coaching business. Launched a second entrepreneurial venture in 2008, which is my passion – SAVVY NAVIGATOR.”

Slowly, but surely, the stories began to trickle in. Erin, who described herself as a mother/wife/traveler, wrote, “My whole life is still divided by pre/post 9/11…for better or worse.”

Mark, a frequent flier, wrote, “Heather, you may have seen this story before. It’s about a United Airlines flight attendant who was supposed to be on United Airlines flight 175 that crashed into the Twin Towers. Because of a typo and then later computer problems she couldn’t trade to get her trip back. On the employee bus that day she actually spoke with the flight attendant who “took her trip.”

I clicked the link Mark had attached and wound up on the Boston Globe web site where I read a story, Flight attendant changes course, I’d never heard before about a flight attendant who just barely survived 9/11, a flight attendant who is now a nurse.

Next it was Chris, a pilot, who wrote, “I think I have a real problem with the context. When I was an Air Force pilot, I knew what I was doing could get me killed. That was my job, and I accepted it. And I accepted when every 9 months or so, one of my buds became, as we used to say, a “mort” (mortality), or “a ghost” (as in, “Remember Bugs? Sea of Japan–he’s a ghost”). That was the deal.”
“9/11 was not the deal,” Chris added. “Our colleagues weren’t anything but murdered. They had no chance, and no choice. That’s a breach of faith, and too high a price. I don’t know who to blame, who to accuse, who to hold responsible, who to fight back against. And yet, our management makes us all just cost units, marketable, forgetable commodities. Okay, I’ll shut up now.”

And with that the silence continued…

While this post initially started out as a story about your stories, it quickly turned into a post without a story, which made me a little sad. But that, in itself, is a story – one that should be told. I’m a flight attendant. If I don’t write about it, who will?

Photos courtesy of (American Airlines) Tom Murphy, (flag quilt) Catface3, (9/11 tribute light) PlanetGordon.com

Galley Gossip: Flight attendant Pam Ann now on tour!

by Heather Poole on
Dear Heather,

I discovered, quite by accident, that the comic Caroline Reid is bringing her “Hostess to the Stars” Pam Ann to the US in October. I searched through the site, used the search function, and couldn’t find anything on your site about this. I just got my tickets for her Los Angeles show. I’m sharing this with you – not trying to sell tickets. I just thought many of my fellow flight attendants and your readers would want to know of the tour. (maybe I’ll catch you at the LA show) I’ve included some tour information and a link.

Jack

“http://www.pamann-live.com”;

US dates: Oct. 10 – Boston, Oct.11 – Chicago, Oct.13 – Denver, Oct.15 – Los Angeles, Oct.17/18 – San Francisco, Oct.20 – Dallas, Oct.21 – Houston, Oct.23/24 – Miami, Oct.25 – Atlanta, Oct.26 – Washington DC, and Oct.28 – New York (In November, she will touring the UK. Dates, locations, and tickets through the website above.)

Dear Jack,

I have to tell you, I read the first line of your email and immediately stopped reading and started clicking my way over to Pam Ann’s web site. Sorry, it had to be done, and time was crucial. I wanted good seats! Three minutes and $130 later, I was the proud owner of two tickets to the show, a show I’ve been dying to see forever now. I haven’t been this excited about a comedian in years!
Of course then I went back to yahoo and finished reading your email. All I can say is thank you, thank you, thank you, Jack, for reminding me about Pam Ann’s tour! I can not believe I’d forgotten all about it because I was just looking up her show dates a few months ago!
For those of you who have no idea who we’re talking about (shame on you!), Pam Ann is an air hostess who mixes drag, camp, and glamour on stage while emphasizing quirks of various airlines around the world in hilarious skits. Performances cater to airline employees and frequent travelers whom she often times includes directly in her shows. Though I love her show, I really don’t want to actually be apart of the show, because that kind of stresses me out – unless of course she needs someone to work the other side of the cart during Cabin Service, my all time favorite skit. Check it out…

Oh you better believe I’ll be touching trolley, touching galley, hopping, and looking oh so busy busy busy, without serving anyone at all, as I reenact the scene above on my next flight. I can’t help it. In fact, I’ve been doing the same routine around the house all day long – touching kitchen counter, touching dining room table, and making meaningless hand signals – ever since I got your email, Jack! The husband, of course, just keeps shaking his head as he watches me not getting anything done at all. He just doesn’t get it. So glad there’s people like you!

See ya at the show!

Heather Poole

Pam Ann photo courtesy of Mike Flokis/Getty Images

Galley Gossip: Seattle – it’s all about kids, trains and food!

by Heather Poole on

THE TRIP:

  • DAY 1: New York – Seattle
  • DAY 2: /
  • DAY 3: Seattle – New York

    • As soon as I saw that long Seattle layover on the bid sheet, I knew I had to have it. I can’t even remember the last time I had a whole day anywhere, let alone a layover with enough time to eat, sleep AND shower! This layover, I knew, would be like the good old days when flying was fun, which is why, I’m sure, several of my colleagues laughed when I told them I had bid for it.

    “You’re going to need at least twenty years seniority to hold that!” three different flight attendants informed me.

    Undeterred, and with only fourteen years at the airline, I bid for it anyway. Not only did I hold it, I held the princess position – coach aisle! As soon as bids were finalized I sent out a tweet to announce the big news. Two seconds later someone tweeted back, “Want to meet for breakfast?”

    The invitation came from mommy blogger extraordinaire, Debbie, of Deliciousbaby.com. If you have kids and love to travel, but would rather skip the Disney vacation, do yourself a favor and check out her blog. She makes traveling with kids enjoyable and easy.

    And that’s how the layover began. I met Debbie, as well as two of her three adorable kids, for breakfast at Belle Epicurean, a charming spot known for their freshly baked pastries and buns. As I sat outside waiting for Debbie to arrive, I couldn’t help but notice all the people popping in and out before heading off to work. Not that I was surprised, considering I’d done a little research early that morning and knew the place was going to be great. I also knew exactly what to order – a potato rosemary brioche bun ($3.89). It did not disappoint. Of course the coffee was fantastic, as well. The company, even better!

    Everest, a bright four year-old, has a passion for trains, so he could not hide his excitement when I asked about his favorite thing to do in Seattle. If not for him, I wouldn’t have known about the ride on the rail to Sea-Tac airport starting in December. After Everest told me all about the underground train system, he offered to take me on a little tour…

    After the train tour, we made a quick stop at Daiso, a Japanese dollar store, where I could have spent the entire day just staring at everything inside the store. There was so much to look at! Thank goodness Everest was there to help pick out a few items for my three year-old son, because I was quite overwhelmed. And I had no idea that mini soy sauce bottles could make a good toy. But Everest assured me they would. Guess what, he was right! My son not only loved the tiny squirt bottles, he spent half an hour playing with them – along with everything else that somehow, I don’t know how, ended up in my basket….

  • Bento box (for school lunches)
  • Glow in the dark bracelets
  • Animal / number stickers (for our long flight to Hawaii next week)
  • Kids apron (to protect clothing while cooking and painting)
  • Fire truck spoon and police car fork
  • plastic cups (to make Play-Doh cupcakes)
  • Star cutter (to make pancakes and eggs a little more exciting)

    • Because Everest had to get going to space camp later on in the afternoon, we said our goodbyes and I walked down to Pikes Place Market. You can not visit Seattle without visiting the market and grabbing a cup of clam chowder, which is exactly what I did after wandering around and taking in the hustle and bustle on the waterfront. If you’re looking for something else to do, try jumping on the ferry to Bainbridge Island. I highly recommend the 35 minute scenic ferry ride. Just don’t forget your camera. You’ll want to photograph all that beauty surrounding you.

    In case you can’t tell, travel, for me, is all about finding great places to eat. When I mentioned on Facebook I’d be laying over in Seattle, Flo, a flight attendant on my crew, reminded me that Bob, the singing pilot, had recommended the restaurant Black Bottle a few months ago. We decided to check it out.

    Now Bob isn’t like most pilots, he’s got style. I’m not just talking about his layover outfit. Which is why I knew I wouldn’t end up at a sports bar, like so many pilots do. That said, I was a bit shocked to find that not only does Bob have great taste in food (at affordable prices) he appreciates a cool modern vibe. The food is served family style. Flo and I shared bacon lemon scallops and frizzled kale ($12), roasted vegetables verjus ($9), and fresh arugula, tomato, and pesto flatbread ($8). After that amazing meal, it is I, not just Bob, who highly recommends the Black Bottle next time you’re in Seattle.

    Like all good things, the layover came to an end, and before I knew it we were flying back to New York. I can’t wait to bid for the trip again! Maybe, just maybe, I’ll actually hold it – 20 years seniority or not.

    Black Bottle photo courtesy of Bacon Sandwich

    Galley Gossip: A question about “flight attendant training schools”

    by Heather Poole on

    Dear Heather,

    Could you please tell me which course of action I should take to become a flight attendant. Should I take a college training program that offers a diploma, or should I go to a airline and go through their training program? I have read a lot concerning flight attendants today and I don’t know what to believe when it comes to the training procedures. Thank you for your time and hope to meet you one day,

    Maggie from Kamloops bc

    Dear Maggie,

    I do not know one flight attendant who has gone to a school offering a certificate or diploma to become a flight attendant that has actually become a flight attendant. I believe those schools are a waste of time and money and do not recommend them at all. In fact, one of the reasons I’ve shied away from advertising offers on my personal blog is because I do not want those kinds of ads, flight attendant training school ads, associated with my name. I refuse to endorse something I do not believe in.

    If you want to become a flight attendant, apply to the airlines directly. Each airline has their own training program that can range from two to seven weeks long. The first airline I ever worked for, Sun Jet International Airlines, was a charter airline with only three (leased) aircrafts, all MD80’s once owned by Hawaiian Air. Sun Jet flew from Dallas to Newark, Ft. Lauderdale, and Long Beach for just $69 a flight – twice a day. Even that teeny tiny airline had their own training program that lasted two weeks.

    I only worked three months for Sun Jet before I applied to a major airline and actually got hired. Even with all the hands on experience I received working for a small airline, I still wasn’t completely prepared for the intensive training I went through with the major airline. Every airline owns different types of aircraft and many of those airplanes have been reconfigured making them different from the same airplane flown at another airline. Also, our medical and emergency procedures differ from other airlines, which is why getting a diploma at a “flight attendant school” not connected with a specific airline doesn’t make sense.

    After I read your letter, I searched FLIGHT ATTENDANT SCHOOLS just to see what they had to say. The Travel Academy states the following

    Airlines in the US currently employ approximately 86,000 flight attendants and hire almost 8,000 more each year. The minimum hiring requirements for becoming a flight attendant are High School Diploma or GED and at least 18 years of age. However, to get hired you need poise, a strong presentation, and the ability to connect with people.

    Even in this day and age of travel, people still dream of becoming a flight attendant, which means your competition is fierce. Granted, you can become a flight attendant with just a high school diploma and a GED, but because there are so many applicants to choose from, airlines have the option of picking future candidates who have a lot more to offer than just the basics. Not only do I have a college degree, but I’ve held many jobs in the past that required good customer service. Customer service experience is a must. .

    As for poise, a strong presentation, and the ability to connect with people, these traits are important. So is being flexible. That said, you do NOT need to pay money and go through weeks of training at a so-called “flight attendant training school” to acquire these traits.

    In our weak economy today, airlines are struggling to stay afloat and very few are hiring. In fact, most airlines are laying off. That’s why getting a college degree is important. You want to have something to fall back on if you do become a flight attendant and find yourself grounded. My advice to you is to get a college degree, or some sort of technical training, before you apply with an airline. Learning to speak a foreign language is also a plus.

    The flight attendant I worked with last night, Shirley, not only has a college degree, but speaks three languages and worked for several airlines before ending up at my airline. Shirley is now in the process of getting a certificate in court reporting, a two year training program. Why? Because after ten years of flying for a major carrier Shirley is about to be furloughed. That pretty much means she’s being “layed off”, only the airlines have to call her back to work before they can hire someone else.

    The Travel Academy also states…

    Ninety-six percent of people that apply to become a flight attendant without our training don’t get a second interview.

    I’m fairly certain that ninety-six percent of people that apply to become a flight attendant with OR WITHOUT training from The Travel Academy don’t get a second interview. But don’t let that deter you. I applied to a major airline, got an interview, and did not get hired. Shirley, the flight attendant I mentioned above, had an amazing career working six years for a prestigious charter airline. She actually wore white gloves and flew around the world twice. She also applied to a specific major airline 18 times – 18 TIMES! And never got hired. After sending an application to my airline, she was hired a few months later. Not only is she an amazing flight attendant, hardworking, always smiling, and lots of fun, she’s one of my favorite flight attendants to work with. The airline that didn’t hire her really lost out.

    As for the money you’ll spend on one of these training schools, Flight Attendant Express, another company offering flight attendant training, states…

    The reason these schools charge a lot of money and keep you for WEEKS and/or MONTHS at a time is because it takes a long time to learn Sabre, the computer system they teach, which is used for booking airline reservations. Keep in mind that the financial aid they offer is NOT free – it is a loan that must be paid back and it will eat into your paycheck for years! Our program is only $899 and includes your hotel room.

    Their program is ONLY $899! That’s a lot of money to spend on a program that can’t guarantee a job with a company that is going to train you once you are hired. And yet you’ll still have to spend even more money once you are hired by an airline. My airline paid for our training, food, and lodging, but not our uniforms. Who knew blue polyester could cost $2,000? (It was pay roll deducted out our checks over the years) Your expenses don’t stop there. The very day my wings were pinned to my blue lapel, the airline flew me to my crew base where I was expected to find a place to live with only four days to do so before I had to fly my first trip. Nine times out of ten you will not be based in your hometown, which means you’ll need enough money to rent an apartment in whichever city you are based in.

    Not to mention, flight attendants don’t make a lot of money. In 1995 I made only 18K – and I work for a major airline! After 9/11 flight attendants, at my airline, took a 30% pay cut, so new hires today aren’t even making what I made when I first started.

    As for learning Sabre, unless you’re going to become a ticket, gate, or travel agent, you will not need weeks worth of training on the computer. Though it’s all a blur now, I’m pretty sure my Sabre class only lasted a day or two. That’s it. So save your money, apply to the airlines directly, and let them train you on their dollar, not yours.

    For more information on how to become a flight attendant, read my Galley Gossip post, A question about Southwest Airlines, AirTran Airways, and other airlines who may be hiring flight attendants, and make sure to check out Cabincrewjobs.com for even more information.

    %Poll-33918%

    Photos courtesy of (flight attendant) Limeydog, (slide) Fly For Fun, (flight attendants) Nicholas McGowan