How much have you paid for hotel internet access?

by Mike Barish on

If our Hotel Madness tournament taught us anything, it’s that people really hate paying for internet access when traveling. No free Wi-Fi handily won our tournament by proving itself as the most hated hotel nuisance. While it bothers so many of us, we’ve all taken the plunge and paid a hefty fee for in-room internet. Whether it’s because we have work to do, pictures to upload or loved ones to Skype with, we’ve paid exorbitant fees to get online. Just how much have you paid? After seeing just how (un)popular paying for Wi-Fi was in Hotel Madness, we’re more curious than ever. Well, that’s what we want to know. Vote in our poll and let us know the most that you’ve ever paid for hotel internet access.We’re talking about the most you’ve paid for one session of internet access, be it five hours, 12 hours or one full day. After you’ve voted, please share more details about your experience in the comments. Let us know exactly how much you paid and which hotel was gouging its prices while cheating its customers. Lastly, tell us about the quality of the connection. Was it excruciatingly slow and/or intermittent.

This is your chance to vent. Let it all out!
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Hotel Madness: No Free Wi-Fi wins!

by Mike Barish on
After weeks of competition, thousands of votes and tons of ranting and raving on Twitter, all of you have made it abundantly clear that you hate paying for internet access at hotels. No free Wi-Fi dominated every round of the Hotel Madness tournament on its way to winning the championship. No hotel pet peeve so thoroughly and completely annoyed our readers like having to pay for Wi-Fi. Bad water pressure should be proud to have made it to the finals, but it was no match for Hotel Madness’ own 800-pound gorilla. In a sea of added fees, poor service, thin toilet paper and, yes, bad water pressure, all people truly seem to want is to connect to the web – and the world – for free.

More than 8,000 votes were cast over the course of the Hotel Madness tournament. Thank you all so much for participating and for sharing your opinions. There were upsets, blowouts, nail-biters and some fantastic conversations. In the end, our #1 seed proved why it was the pre-tournament favorite. Paying for Wi-Fi was the most tweeted peeve when I first asked my followers to share what bothered them most at hotels. In fact, even though I asked everyone to name things that bothered them other than paying for internet access, people still shared their disdain for that expense.

So, there you have it. Your 2011 Hotel Madness champion is No free Wi-Fi. Thanks for an exciting tournament!

Catch up on all of the previous Hotel Madness action:
The Championship
The Final Four
The entire second round
#1 No free Wi-Fi vs. #16 Annoying hotel TV channel
#2 Bad front desk service vs. #15 Everything about TV remotes
#4 Resort fees vs. #13 Early housekeeping visits
#5 No airport shuttle vs. #12 One-ply toilet paper
#6 No free breakfast vs. #11 Expensive minibars
#7 Bad water pressure vs. #10 Small towels
#8 Room not ready on time vs. #9 Early checkout times

Follow along with the Hotel Madness tournament here.

Hotel Madness Championship: No free Wi-Fi vs. Bad water pressure

by Mike Barish on

What a wild ride it’s been on our way to this exciting – and somewhat unexpected – Hotel Madness championship round. We’ve seen upsets, blowouts, tons of feedback on Twitter and an outpouring of responses from all of you letting us know what bothers you the most at hotels. That’s all led us to this: the finals. No free Wi-Fi has proven why it’s the #1 seed by dominating it’s third straight opponent. Meanwhile, much like VCU and Butler in the NCAA basketball tournament, Bad water pressure has shown that low seeds can ride a wave of momentum and play with the bog boys. Our #7 seed has quietly made its way through the tournament and shown that it truly does annoy travelers.

This is what the last few weeks were all about. Letting all of you speak out and let us – and hotels – know what drives you crazy. It’s now time to crown our champion. Below is the final poll of Hotel Madness. Choose wisely. Only one hotel pet peeve can be the champion and live in ignominy forever. So, get to it and vote!People really seem to have accepted free internet access as a right. It has received the most votes of any tournament contender. Perhaps that’s because hotels don’t just charge a nominal fee for Wi-Fi, they charge an arm and a leg. But, is it worthy of being the Hotel Madness #1 nuisance?

Bad water pressure is our surprise finalist. It was the only Final Four contestant that had nothing to do with added fees. It truly embodies what this tournament is all about: pet peeves. It won’t lighten your wallet, but it will put a damper on any trip and make you resent whatever amount of money you did pay for your room.

Let’s pick our champion!


#1 No free Wi-fi vs. #7 Bad water pressure

Hotel Madness: The Final Four

by Mike Barish on
With two rounds in the books, only the biggest, most annoying and burdensome hotel pet peeves remain in our Hotel Madness tournament. The second round featured some of the tournament’s closest contests and featured one impressive upset. Resort fees squeaked by One-ply toilet paper by a mere 23 votes while the #7 seed Bad water pressure dumped cold water on Bad front desk service’s title hopes. We’re inching closer to crowning our champion and learning just which hotel nuisance bothers you the most.

Our two Final Four match-ups are listed below. As always, vote for the ones that bother you the most. The two winners will advance to the championship round to battle it out for Hotel Madness glory ignominy. Be sure to vote in both polls and check back to see who wins.


#1 No free Wi-Fi vs. #4 Resort Fees
Our number one seed continued its dominating run in the second round. No one seems to want to pay for internet access. However, it has yet to face an opponent that also attacks our wallets. That run ends now. The #4 seed Resort fees was far from impressive in the second round but continued to show that hotel guests don’t like added fees, especially when those fees are so ambiguous. So, is it worse to pay for internet access or for whatever the heck resort fees cover?
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#3 Expensive parking vs. #7 Bad water pressure
Showing just how much people detest paying extra for anything while traveling, our #3 seed coasted into the Final Four. Since many trips simply require a car, guests seem to resent being forced to pay for parking. Meanwhile, the biggest surprise of the second round was #7 Bad water pressure simply annihilating the #2 seed Bad front desk service. Clearly, people value their showers. Whether you’re on a beach vacation or need to look good for business meetings, you need your shower to be on top of its game. Well, which grinds your gears more?
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Final Four voting ends at 11:59EDT on Wednesday, March 30.

Catch up on all of the Hotel Madness first and second round action:
The entire second round
#1 No free Wi-Fi vs. #16 Annoying hotel TV channel
#2 Bad front desk service vs. #15 Everything about TV remotes
#4 Resort fees vs. #13 Early housekeeping visits
#5 No airport shuttle vs. #12 One-ply toilet paper
#6 No free breakfast vs. #11 Expensive minibars
#7 Bad water pressure vs. #10 Small towels
#8 Room not ready on time vs. #9 Early checkout times

Follow along with the Hotel Madness tournament here.

Where are all the travel guide apps for Android?

by Meg Nesterov on

Nearly two years ago, I bought my first smartphone: the T-Mobile Android MyTouch*. I’m only occasionally jealous of my iPhone-carrying friends, as I find few travel guide apps for Android. Even after a move to Istanbul, I still use and rely upon it daily; Android‘s interface is fast and easy-to-use, and seamless use of Google applications like Gmail and Google Maps is part of the reason I bought it in the first place. Living in a foreign country means English-language books and magazines are expensive and hard-to-find, and like many travelers, I don’t want to carry bulky books around when I’m on the road. This leaves a perfect opportunity for mobile developers to provide real travel guide content and not just travel-booking apps, especially apps produced by reliable media sources with professional editorial. These days, every guidebook and travel magazine publisher is coming out with apps for the iPhone and now iPad, supplying users with content and directions on the go, but there are hardly any for Android.

So what’s available for mobile travelers from the top travel book and print sources? Better hope you’re running Apple OS…Guidebooks:

  • Fodor’s: Happy 75th Birthday Mr. Fodor, but we wish you had more than just five city guides for purchase (in London, New York, Paris, Rome, and San Francisco) and only for Apple.
  • Frommer’s: iPhone guides are available for ten major cities in the US, Europe and Asia, but nada for Android.
  • Lonely Planet: iPhone users are spoiled for choice: dozens of city guides, language phrasebooks, audio walking tours, and eBooks optimized for the iPad. Android users in 32 countries including the US are in luck: there’s a free Trippy app to organize itinerary items, as well as 25 “augmented reality” Compass city guides and 14 phrasebooks. NOTE: This article originally mentioned that the Compass guides were unavailable in the Android Market store, but they should work for most US users. I happen to be in a country where paid apps are not available and not shown in the Market.
  • LUXE City Guides: 20 cheeky city guides work for a variety of mobile phones, including iPhone and Blackberry, but none are compatible with my Android. Bonus: the apps come with free regular updates and maps that the paper guides don’t have.
  • Rick Steves: If you are headed to Europe, you can get audio guides for many big attractions and historic walks for iPhone, plus maps for the iPad. You can also download the audio files free for your computer, and props to Rick for mentioning that Android apps are at least in development.
  • Rough Guides: Here’s a new one: the Rough Guides app works for many phones but NOT the iPhone OR Android! It’s not as slick as some of the other guides (it’s a Java app) and you will use data to use it on the road, but it provides lots of info for many cities in Europe. You can also find a Rough Guides photo app on iTunes to view pictures from around the world with Google Maps and captions from Rough Guides.
  • Time Out: City travelers and residents might want to look at the apps from Time Out for 5 European cities and Buenos Aires, with Manchester and New York on the way. More cities are available for free on iTunes, search for Time Out on iTunes to see what’s available. iPhone only.
  • Wallpaper* City Guides: 10 of the design mag’s 80 city guides are for sale for iPhone for Europe, Tokyo, New York and Los Angeles.

Print media:

  • Conde Nast Traveler: It makes sense for magazines to embrace the iPad, and CNT has free Apple apps specifically for Italy, cruises, and their annual Gold List of hotels and resorts. Blackberry users can download an etiquette guide, but Android users are snubbed.
  • National Geographic: As befitting any explorer, Nat Geo has a world atlas, national parks maps, and games featuring their amazing photography, all for iPhone. A special interactive edition of National Geographic Traveler is for sale on the iPad; you can also read it on your computer. Androids can download a quiz game and various wallpapers; and all mobile users can access a mobile-friendly version of their website at natgeomobile.com.
  • Outside: Adventure travelers can purchase and read full issues on the iPad, but no subscription option yet.
  • Travel + Leisure: The other big travel glossy also has an iPad app for special issues. Four issues have been released so far with one available now on iTunes (romantic getaways) but future editions will follow to be read on the app. Just in time for spring break and summer, they’ve also released a Travel + Leisure Family app with advice and articles specifically geared towards travel and families. The apps are both free but you’ll need an iPad – these are designed for tablets, not phones. You can also read full issues of T+L and their foodie cousin Food & Wine on Barnes & Noble’s NOOK Color ereader; you can save per issue if you subscribe to the e-reader version.
  • USA Today Travel: Most major newspapers have mobile readers for all types of phones, but USA Today is the only one with their own travel-specific app. AutoPilot combines an array of cool travel booking capabilities and information with articles and blog post from the newspaper. Only iPhone users can enjoy free.

Two of our favorite magazines, Budget Travel and Afar, have no mobile apps yet but great online communities to tap into their extensive knowledge.

All in all, other than Lonely Planet’s Compass guides, a pretty weak showing for Android travelers. While iPhone has been around longer as a mobile platform that Android, they’ve lost the market share of users to the little green robot. As Android is available on a variety of phone manufacturers and providers, expect that number to continue to grow, along with the variety and depth of content for mobile and tablet users. Will the developers ever catch up or will travelers have to choose?

*Android has not endorsed this or paid me anything to write about them. But to show I’m not biased – Apple, feel free to send me a sample phone and I’ll test out the apps!

Photo courtesy Flickr user closari. Special thanks to Sean O’Neill, who blogs on Budget Travel and the new BBC Travel blog.