Hotel Madness: Bad front desk service vs. Everything about TV remotes

Our next first round Hotel Madness match-up pits #2 seed Bad front desk service against #15 Everything about TV remotes. Traveling is stressful enough without having to deal with some bored teenager or burned out middle manager making your check-on process miserable. That’s why Bad front desk service is entering the tournament as a strong contender to win it all. However, hotel television remotes are filthy germ sticks that are often unresponsive and unnecessarily complicated. It’s enough to make you don a hazmat suit and just read a book. But is it enough to generate a first round upset?

Learn more about these Hotel Madness contestants below and then vote for the one that bothers you more. The winner moves on to the second round.

(2) Bad Front Desk Service
Some people seem to have forgotten that the hotel business is called the hospitality industry. That would explain why you waited in line for 20 minutes to check in and had to track down your own bellman to help you with your bags. It sure was frustrating when you called down to alert them about your dirty sheets and they neither apologized nor offered to change your room. They did call you sir and ma’am a lot. At least they made you feel old while they ignored you.

(15) Everything About TV Remotes
Ever go over to a friend’s house and try to turn on his TV only to find that he has three remotes and you’re completely baffled? Well, at least your friend is there to help you out. In a hotel room, you’re left to your own devices with those, um, devices. Even if there is only one remote, it’s most likely old, filthy, germ-infested and unlike anything a normal human being would have in their home. Hotel remotes have odd button configurations and confusing menus. Most of the time the batteries are near death. That may be a blessing, as you honestly should not be touching those grimy things very much.

Which one is the bigger hotel pet peeve? Vote now!

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More Hotel Madness action:
#1 No free Wi-Fi vs. #16 Annoying hotel TV channel
#3 Expensive parking vs. #14 Tightly tucked-in sheets
#4 Resort fees vs. #13 Early housekeeping visits
#5 No airport shuttle vs. #12 One-ply toilet paper
#6 No free breakfast vs. #11 Expensive minibars
#7 Bad water pressure vs. #10 Small towels
#8 Room not ready on time vs. #9 Early checkout times

First round voting ends at 11:59EDT on Sunday, March 20.

Follow along with the Hotel Madness tournament here.

Hotel Madness: No free Wi-Fi vs. Annoying hotel TV channel


Hotel Madness debuts with an intriguing first round match-up. Dominant #1 seed No free Wi-Fi takes on scrappy underdog Annoying hotel TV channel. The lack of free Wi-Fi is a newer peeve but it has quickly risen to prominence as it perturbs travelers around the world. Meanwhile, the annoying TV channel has been around for years and, while it doesn’t take any cash out of your wallet, it makes your leisure time in the room downright irritating.

Read the bios of both of these Hotel Madness competitors below and then vote for one to continue on to the next round as we seek to crown a champion.

(1) No Free WiFi
Whether you’re on the road for work or pleasure, odds are you’ve brought some kind of internet machine with you. From laptops to iPads to Android phones, the number of devices that join us on trips is increasing and they all benefit from internet connectivity. Hotels know this and, rather than build up some good will with guests, they exploit it. Need to send that updated report to your boss, upload pictures to your blog or watch some streaming movies to avoid touching your TV remote? Well, you’re going to have to pay $14.95 a day for WiFi and it’s going to be a crappy connection.

(16) Annoying Hotel TV Channel
If you can figure out out how to turn on the television, odds are it will default to a channel telling you fun facts about your hotel and the local area. The volume will be louder than a jet engine and you’ll be asked to navigate a series of menus before you can actually browse through the real stations. Thankfully, you’ll see plenty of photographs of people eating at the breakfast buffet while a voice actor tells you about the hotel’s “world-class cuisine.”

So, what annoys you more: paying for internet access or navigating your television away from the obnoxious hotel channel? Vote now!

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First round voting ends at 11:59EDT on Sunday, March 20.

More Hotel Madness action:
#2 Bad front desk service vs. #15 Everything about TV remotes
#3 Expensive parking vs. #14 Tightly tucked-in sheets
#4 Resort fees vs. #13 Early housekeeping visits
#5 No airport shuttle vs. #12 One-ply toilet paper
#6 No free breakfast vs. #11 Expensive minibars
#7 Bad water pressure vs. #10 Small towels
#8 Room not ready on time vs. #9 Early checkout times

Follow along with the Hotel Madness tournament here.

Hotel Madness: Gadling’s tournament of hotel pet peeves

Like many of you, we’re very excited about the NCAA basketball tournament. We’ll be filling out brackets and putting off work to watch the games. However, that doesn’t mean that we stop thinking about travel. In honor of March Madness, we’ve put together our own tournament of hotel pet peeves. Welcome to Hotel Madness, the ultimate bracket of things that drive us insane at hotels. You’ll be choosing the winners of each match-up by voting in polls, meaning that you’ll decide the ultimate Hotel Madness champion.

What do we hope to accomplish over the course of the next three weeks? Most likely hotels aren’t going to change their abhorrent behavior, but we’ll have plenty of fun blowing off steam and mocking the most annoying aspects of staying at a hotel.

All this week we’ll be running the first round match-ups and asking you to place your votes for hotel pet peeves that bother you the most. From the lack of free wifi to filthy television remotes, all of your least favorite things at hotels are represented in the tournament. Only one can be champion and you’ll decide the winner.

Below is a key so you can decipher all of those icons. First round match-ups will begin today and we’ll have descriptions of each pet peeve. All of our first round match-ups are now live and listed below. Be sure to vote and tell all of your friends. Welcome to Hotel Madness, the tournament of hotel horribleness!


First round voting ends at 11:59EDT on Sunday, March 20.

Follow along with the Hotel Madness tournament here.

Ten great hotel bars to see and be “scene”

Craving insider access to the latest celeb hot spots? We’ve got the skinny on the latest “it” venues brimming with notables, views to die for and parties you just can’t miss. With venues such as these we advise you to tread carefully, for your name may be the next to end up splattered across the front page of Page Six… don’t say we didn’t warn you.

Thompson Toronto
Bringing guests one step closer to living the life of a rock-star, the recently opened Thompson Toronto has quickly become a local hot spot boasting a chic private rooftop lounge where VIP’s can sip signature Hot Toddies while taking in views of the Toronto skyline. We hear the 102-room hotel has played host to celebs such as James Franco, the Kardashians and Usher along with many more. With trendy signature restaurants including famed Chef Scott Conant’s, Scarpetta and the hot late-night staple, The Counter, Thompson Toronto is rating Extra Hot on the “Ultimate Hang Out” meter.

The Waikiki EDITION
Discreet entrances and uninhibited dancing are just a few reasons why Crazybox at the Waikiki EDITION is one of the hottest new venues around. The hot, new nightlife favorite has an exclusive VIP section with its own private entrance that is elevated above the dance floor positioning notables such as Christina Aguilera, Bruno Mars and Woody Harrelson into the center of the action, while still maintaining their privacy. For party goers who prefer the daytime scene check-out the hotel’s Sunrise pool, where the luxury set are seen sipping Mai-Tai’s and enjoying poolside spa treatments or canoodling on private day beds.

The PuLi Hotel and Spa
Pink Champagne flows freely in Shanghai’s The PuLi Hotel and Spa. The PuLi is home to a scene of its own featuring Shanghai’s “longest” wine and champagne selections by the glass. The hotel’s Long Baris usually a buzz with in-the-know locals and glitteratti alike, sipping favorites from the menu and taking in the breathtaking views from JingAn Park. Frequent movers-and-shakers include high-rollers from LVMH and The Gucci Group along with famed designer Giorgio Armani. The bars atmosphere uniquely transforms in character and mood throughout the day creating chameleon-like experiences patrons can call their own.

Hotel Cipriani

“Venice is like eating an entire box of chocolate liqueurs in one go,” said Truman Capote, the famous author and comedian. Travelers looking for such a sweet retreat can opt for Hotel Cipriani, located on the secluded lagoon island of Guidecca in Venice. The world-renowned Orient-Express property regularly hosts such celebrities as George Clooney. Guests can even enjoy a cocktail that is inspired by the “sexiest man alive” – the “Buona Notte” – honoring the premier of “Good Night, Good Luck” at the 62nd Venice Film Festival. Boasting a panoramic view of St Mark’s Square, the waterfront Cip’s Club is an idyllic spot for those looking for a dazzling view while being seen amidst affluent travelers.

InterContinental London Park Lane
As the city – and world – prepares for this generation’s historic Royal Wedding, InterContinental London Park Lane announces the launch of a brand new bar, fittingly called The Arch Bar. Offering sweeping views of the outside gardens and parks as well as the iconic Wellington Arch, The Arch Bar is largely gin-focused, with a strong emphasis on fresh ingredients and complete with its own botanical apothecary. A wide spectrum of the highest quality spirits are available – as well as a number of virtually undiscovered artisan London producers – including 25 different gins. Favoured by notable guests during the whirlwind periods of London Fashion Week and the Frieze Art Fair, the hotel’s bar plays host to royals, key designers and artists alike, with highlights from the cocktail list including Mother’s Ruin made with Six o’Clock Gin; Tuppence Duty, a mix of champagne, fresh lemon and Fifty Pound Gin; and Ernest Roots – a new take on the classic Hemingway Daiquiri.

Mount Nelson Hotel
Mount Nelson Hotel is proud to announce the newly opened Planet Restaurant. Reflecting the hotel’s popular, celebrity-studded Planet Bar, the glamorously restyled restaurant underwent a stellar four month face-lift and now features a celestial chic design with Swarovski crystal tiles, deep blue carpet featuring the constellations and chandeliers emulating the illusion of shooting stars. Chef Rudi Liebenberg’s legendary springbok pie and tomato variation dishes are still featured on the menu, as well as a daily soufflé and indulgent degustation menus for all. Star Gazer Alert: We hear that A-listers such as Kate Moss and Prince Harry have been spotted sipping cocktails at this newly opened hot spot.

The Surrey Hotel
Be seen at The Surrey hotel located on Manhattan’s exclusive Upper East Side neighborhood and just a half block from Central Park. Step inside the hotel’s Bar Pleiades after a long day of shopping on Madison Avenue to join the scene or simply people watch over a seasonal mixed cocktail. Designer Lauren Rottet’s vision for the bar as a “stage” has come to life as The Surrey has become the newest Upper East Side haunt of mover-and-shaker neighborhood residents and the socialite crowd. During the warmer months, hotel guests can relax on the rooftop garden terrace which offers a true urban oasis with unbeatable views of the city and nearby Central Park.

W- Washington DC
Even the President knows where the celebs in DC go to party, at none other than the rooftop POV Lounge at the W Hotel. Overlooking the White House lawn, the former Hotel Washignton has been renovated into a hostpot for Beltway insiders like Valerie Jarrett and Reggie Love as well as celebs including Jennifer Lopez and Marc Anthony, Common, John Legend and many, many more. In cool weather, ask for a blanket and cozy up to their warm sips like Hot Peanut Buttered Rum and S’More Whiskey.

Hotel St. Barth Isle de France
Want to vacation like a celebrity? Hang with the likes of Jay-Z, Beyonce and Fergie on the hottest island in the Caribbean – St Barth. The exclusive Hotel St. Barth Isle de France welcomes guests to its gorgeous resort positioned on the picturesque Flamands Bay. Situated amidst enchanting tropical gardens and pristine beaches, Isle de France boasts 39 rooms, suites and villas that have become a home away from home for A-listers around the world. Take in the scene at the patio bar, walk the white-sand beach, take a dip in your privateinfinity plunge pool and relax in the beauty of an intimate Caribbean retreat full of classic European charm.

Banyan Tree Bangkok
The place to be seen in Bangkok, Vertigo Grill & Moon Bar, located on the 61st Floor of the Banyan Tree Bangkok hotel, is unique in presenting a different yet aesthetic urban landscape of Bangkok with breathtaking panoramic views of the city. Since its opening in January 2002, it has fast become a hot spot for locals and visitors from all parts of the world. With a 100-guest capacity, this open-air rooftop lounge is divided into three sections – a dining courtyard, a private party lounge and the Moon Bar – for a romantic tête-à-tête, birthday celebrations, fashion launches or just to relax under a canopy of stars.

Winter in Alaska: fine dining, finer skiing at the Alyeska Resort & Hotel

In the spirit of journeying during periods less traveled, I’ve embarked to Alaska this winter. Follow the adventures here, and prepare to have your preconceived notions destroyed along the way.

You know you’ve considered it: “What if I went skiing this year… in Alaska? But then, the inevitable list of excuses rolls in: the flight’s further, it’s more expensive, none of my friends would come, I can’t reasonably drive it should I want to, etc. Pish posh. Utah may lay claim to The Greatest Snow on Earth, but Utah hasn’t met Alaska. Girdwood, Alaska — just 45 minutes outside of Anchorage — is home to Alyeska Ski Resort & Hotel, an increasingly luxurious stop for those who’ve grown tired of the challenges found in America’s Mountain Time Zone. What’s most staggering about Mount Alyeska isn’t the near-4,000 foot top elevation, but the 250 foot base elevation. Going from 250 feet to nearly 4,000 is truly a sight to behold — it’s not everyday that you find a ski resort with its base at sea level, you know? Read on to find out a little more about winter gem, and why should most definitely bring an appetite while visiting.

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An overview and peek inside of Hotel Alyeska, plus a ride up the scenic tram


Frankly, Alyeska has a lot of things going for it. For one, it’s located in Girdwood. It’s just a 45 minute haul to ANC, but it feel miles apart. It’s definitely got that “ski town” vibe, much like Whitefish, Montana. Forget about dodging the haughty and uppity here — Alaska wouldn’t be caught dead trying to be Park City. Girdwood’s also served by a Glacier Valley Transit shuttle, which is free to use for Alyeska guests. It’ll take you to a number of locally owned (and infinitely cute) eateries, with The Bake Shop, Chair 5 and Double Musky earning high marks from the locals. You’ll also be able to scoot down to the Tesoro station, home to Coast Pizza, a killer ice cream stop and the Tourist Trap Gift Shop; contrary to its title, the latter is also home to Glacier City Snowmobile Tours, which is a discussion deserving its own attention.

Secondly, there’s Mount Alyeska, which is surrounded by its colleagues in the Chugach mountain range. What else can you say? The scene is just gorgeous. There’s just something about being at sea level and looking up at a peak that’s three-quarters of a mile high that takes your breath away. Those postcards and screensavers you’ve seen of Alaska? Yeah, a good portion of ’em are right here. The mountain is in impeccable shape, and while the majority of runs cater towards advanced and expert skiers, there’s a sliver of novice courses as well. ‘Course, those who are really looking to get crazy can select from a myriad heliskiing operations in the area. The weekends are bolstered by night skiing, and with one of the longest ski seasons in North America, you won’t have to squeeze your ski trip into the months of January and February (unless you’re keen on it).

Then, there’s the hotel. If you’re coming to Mount Alyeska, you might as well stay at a ski-in / ski-out property, right? Aside from having an GVT shuttle run by the hotel every so often, you’re also able to pick up the Alyeska Tram or just walk right out and catch a lower lift from the rear of the hotel. During my stay here, I couldn’t have been more pleased with the layout. The recent renovations (2007) are immediately noticeable — the lodge and common areas are simply gorgeous, and you’ll find more food options that you’ll know what to do with. I was also a bit taken aback by just how kind the staff was — they aren’t charging 5-star prices here, but you’ll have no issues getting waited on should you need anything. The pool and spa area was also a real boon for weakened, weary bones after a day out on the slopes, and the rooms themselves were both modern and well-equipped. Free bottles of Alaska’s own Glacierblend water at night? Check. A Serta pillowtop mattress (one to die for)? Yep. Free in-room Internet? It’s there, as is free Wi-Fi in the commons areas. It’s hard to put a price on being able to walk right out of the hotel and into the snow, but for those who’ve dealt with de-gearing and making an hour-long trek back to a resort after skiing, you’ll probably have an easier time assessing a value.

Finally, there’s Seven Glaciers. Oh, Seven Glaciers. The whole experience of this place is second to none. First off, you have to grab a ride in the Alyeksa Tram to get to it. It’s a AAA Four Diamond, mountain-top restaurant, which means that you’ll be eating while looking out at the Chugach mountain range. Quite honestly, this along would warrant a visit even if the food were horrific, but I’m happy to report that it’s the polar opposite. Not only is the food beyond outstanding, but Chef Jason Porter does an immaculate job with the presentation. Service is top-notch, the wine list requires a book of its own to peruse, and if you’re terrified of food being “faniced up” just for the sake of charging you an arm and a leg, you’ll be happy to know that your fears are no good here. This really is Alaskan dining at its finest, and even southern legends like Paula Deen have dropped by for a bite. If you’re desperate for a recommendation, I’d say make a reservation (that entitles you to a gratis (and redicuously beautiful) ride on the tram) and grab the scallops or Wagyu beef.

You’ve probably heard mainlanders gripe about how Alaska’s “dark all winter,” but that actually couldn’t be further from the truth. I saw daylight from ~8am to ~6:15pm during my stay in late February, and couldn’t have been more thrilled with the weather. If you’re not into skiing or snowboarding (or you’re traveling with someone who fits that description), you’ll find plenty to do nearby: gold panning at Crow Creek Mine, bore tide viewing, dog sledding, snowshowing and hiking / biking. My suggestion? Push aside any hesitations you may have had about trekking to The Last Frontier in the winter — you’ll dodge the crowds, savor the snow and have everyone back in Utah teeming with envy. We kid, we kid… sort of.

[Images provided by Dana Jo Photography]

My trip was sponsored by Alaska Travel Industry Association, but I was free to report as I saw fit. The opinions expressed in this article are 100% my own.