Airport, Airline Weather System Updates To Save Time, Fuel, Eventually

by Chris Owen on

When unavoidable bad weather causes turbulence in the air, passengers can expect a rocky ride. In the past, while pilots have aimed to avoid turbulence, they have been limited in the number of available tools. Now, a new turbulence avoidance system promises to change that.

A smoother ride
Called the Juneau Airport Wind System (JAWS), it was developed by the National Center for Atmospheric Research (NCAR) and provides information pilots can use to route aircraft away from patches of potentially dangerous turbulence.

“By alerting pilots to areas of moderate and severe turbulence, this system enables them to fly more frequently and safely in and out of the Juneau airport in poor weather,” says Alan Yates, an NCAR program manager who helped oversee the system’s development in an R&D Magazine article. “It allows pilots to plan better routes, helping to reduce the bumpy rides that passengers have come to associate with airports in these mountainous settings.”

The system uses a network of wind measuring instruments and computational formulas to interpret rapidly changing atmospheric conditions. The Federal Aviation Administration accepted JAWS for operational use this year.

Just how bad can turbulence in the air be? Check this video:


Sliding in for a landing
In the works and delayed for several years, another system relies on satellites and GPS rather than the radar system developed in the 1950s to direct planes and jets from takeoff to landing.

Called the NextGen system, it will be initially used in Orlando, Washington, D.C., Atlanta, northern and southern California, Houston, Charlotte and northern Texas. The new system should allow planes to fly with less spacing between them on more direct routes, and allowing them to glide to a landing rather than following a step down pattern that is not fuel efficient.

The NextGen system has been compared to walking down a flight of stairs vs. sliding down the banister.

“In addition to improving safety and increasing capacity, this plan will allow for more direct routing for airplanes, less holding at the destination and better planning for constant descent arrivals mentioned above, resulting in less carbon emissions, fuel consumption, and noise.” said Gadling’s Kent Wien in Plane Answers: Airlines see green in appearing green back in 2009, just to show how long this one has been in the works.

This video tells the whole story:



Flickr photo by Ack Ook

Fake Pilot Arrested After Flying Across Europe

by Sean McLachlan on

Police in Italy have arrested a man for impersonating a pilot and fooling the crew and ground staff into letting him into the cockpit of a European flight, the BBC reports.

A man managed to pose as a pilot using a uniform and fake ID and fly in the cockpit of an Air Dolomiti flight from Munich to Turin on April 6. Reportedly he flew as a “third pilot” and did not touch the controls.

Police, who have not revealed the man’s name, say he is jobless. They are now investigating his motives. They’re also checking to see if he managed to become a “crew member” of any other flights. He was arrested at Turin airport and was found to be in possession of uniforms similar to those worn by pilots but lacking an airline logo, a fake ID and fake flight manuals.

The man used the alias Andrea Sirlo and even created a Facebook page for himself with fake flight attendants as friends.

The website Myflightbook lists Andrew Sirlo as the pilot on a Munich-Turin flight on October 23, 2011.

Bungling airport security seems to be a regular feature here on Gadling. We’ve covered a number of stories such as a child boarding an international flight without a ticket or passport, TSA workers claiming body scanners cause cancer, and an elderly woman being put on the wrong flight.

[Image courtesy Wikimedia Commons]

United Cares About [Insert Customer Name]

by Jessica Festa on




We don’t know whether to shake our heads in disappointment or fall off our chairs laughing about this letter “giantreesemar” from Flyertalk posted. Evidently, the flier sent a letter of complaint to United Airlines, and received this incomplete form in return.

The background story, according to giantreesmar, is he had set up a fairly complicated award itinerary, with United promising to hold it for three days. The traveler then made another change with a separate agent, who didn’t mention the hold time. Looking it up online, the traveler saw it would be held until midnight. At 5 p.m., however, giantreesmar checked on the reservation and found all of the segments deleted. Straightening everything took another hour on the phone and added frustration.

Apparently the situation was eventually resolved, and United tried to send a letter of apology. But it looks like they forgot a few key components.

Reached for comment, United spokesman Charles Hobart acknowledged the error:

“We mistakenly sent the customer an unfinished response letter. We’ve reached out to the customer to apologize for the inconvenience and address the customer’s concerns.”

Giantreesmar, didn’t seem too worried, quipping online, “I will really enjoy my (SPECIFIC ITEM).”

In fact, he later followed up on the thread with an update:

Just got a call from United HQ and spoke to a nice woman who was very apologetic and noted that it is indeed “embarrassing.” I was laughing, and really do hope I didn’t get anyone in too much trouble because I’ve made mistakes like this myself and would be terrifically mortified if someone posted it on flyertalk

Either way, she noted that this was supposed to be the letter that accompanies some form of compensation for my prior complaint email, not necessarily the only thing I’d receive on the matter (as I noted earlier, I did get an email in about 4 days that was sort of standard boilerplate apology, but my complaint didn’t really call for a specific action other than fixing their site). Somehow the letter went from generating the template to sending before the agent got to fill in the blanks. Whoops.

Either way, she did say that SPECIFIC ITEM is on the way (although I didn’t ask what it was). I think this whole thing is more funny than frustrating, so the suspense will have to dog me a bit longer!

Also to her credit, she did listen to me explain my issue with the bug on their site (she referred to them as the dot com department) that mis-displays how long reservations are “held” until. We’ll see if it actually gets fixed now!

We’re glad everything got straightened out in good spirits.

[Via One Mile At A Time]

Gay Couple Sues United Continental Over Sex Toy Incident

by Jessica Festa on

On Friday, Christopher Bridgeman and Martin Borger, a gay couple from Norfolk, Virginia, filed a lawsuit against United Continental for allegedly removing a dildo from their luggage, covering it in a foul substance and taping it to the outside of their bag. They are seeking compensation for the invasion of privacy, emotional distress and negligence.

Reportedly, the incident occurred on May 21, 2011, when the couple was returning from a trip to Costa Rica. They had a layover at George Bush Intercontinental Airport in Houston, and re-checked their bags without any problems; however, once they arrived in Norfolk they discovered a dildo had been taken from their luggage, slathered in a “greasy foul-smelling substance” and “taped prominently” to the outside of their bag.

When other passengers saw what had happened they began laughing, which caused the men severe emotional trauma.

“I absolutely, fervently believe that this was intentional,” Bridgeman, 34, told NBC News. “It was very sick and it was very wrong and it was just maliciously taped to the top and targeted because we’re gay.”

While Bridgeman and Borger had reported the incident to the airline, the response was unsatisfactory. Airline spokeswoman Christen David explained United Continental had offered the men a gesture of goodwill, which they declined.

The couple’s lawyer, Harry Scarborough, has declined discussing how much money they are seeking, stating they want retribution for attorney fees, mental anguish damages and other compensation.

[Image via JBabinski380]

Galley Gossip: How Being Married To A Flight Attendant Is Great Training For The Job

by Heather Poole on
Photo: Christopher Bailey

Hi Heather, My wife is a flight attendant and for some time now I’ve been looking to make a career change and was thinking of becoming a flight attendant myself. I can see how she enjoys it and has fun with it and I’d like to try it, too. Do you think it would be a good or bad thing to bring up in an interview situation that I am married to a flight attendant or does it matter at all? Obviously being married to one gives me a greater insight and depth of understanding of the job and what it involves compared to many other candidates. I have a degree in Microbiology so I have somewhat of a brain, although my wife might debate that with you. I also co-managed a bar in Ireland before I came to the United States so I know what it’s like to have to deal with difficult and intoxicated customers. I also was an airport screener for a while and I’m a state certified emergency responder. I’d like to think these things would make me a strong candidate. Just curious what you think. Thanks for your time, Brian.

Based on your work experience alone, you sound like the perfect candidate to me! You’re comfortable cutting people off handling intoxicated passengers, you’re familiar with the responsibilities that go along with working at an airport, and you have a pretty good idea of what life is like in the sky. Being a certified emergency trainer will only make you more attractive to the airlines. Your wife, I’m sure, has mentioned that no one ever dies in flight, right? At least not until a doctor can make an official pronouncement. This might be why so many flight attendants have nursing backgrounds. Some are even senior enough to hold a flying schedule that allows them to balance a nursing career at the same time. These are always my favorite flight attendants to work with because when there’s an emergency in flight, they tend to take over. That being said, I truly believe it’s your wife that makes you a standout.

You of all people should know that it takes a special person to be involved with a flight attendant. As you’ve mentioned, you already understand our crazy schedules and what the job entails. Most people don’t realize that being a flight attendant isn’t just a job, it’s a lifestyle, and it affects everything we do – or don’t do, because we can’t get the days off to do it. This explains why so many new flight attendants either quit a few weeks after successfully completing the training program or last a lifetime. It’s that extreme. Many people can’t deal with our long absences, missing holidays, not being able to make long-term plans, and our ever-changing schedules. Just last week I was reassigned not once, but twice before 10 a.m. on day two of a three-day trip, and then on day three, my three-day trip turned into a four-day trip. If there’s one thing that flight attendants have in common it’s that we always have back up plans A, B and C, because when it comes to working in the aviation industry something is bound to go wrong. It’s why being flexible in terms of scheduling is so important. This is exactly what makes you special. You understand all of this already. I say if you’ve got it, flaunt it! Good luck.