Delta passenger busts open exit door at JFK

by Tom Johansmeyer on

Every passenger stuck on the ground fantasizes about busting open the door and liberating people on the plane. For me, it usually involves the battle cry, “I GRANT YOU FREEDOM!!!” Of course, I’m no Robert McDonald. He acted on these urges during a delay at John F. Kennedy International Airport (yep, no surprise there).

The Glasgow, Scotland resident was charged with reckless and endangerment and criminal tampering for his shenanigans, which involved opening the emergency exit hatch. The cabin crew stopped McDonald before he could open the door enough to activate the emergency chute.

Delta Flight 149, which had just come from Rome and was to finish in Las Vegas, was stuck on the tarmac for close to three hours when the angry Scot had had enough. Local District Attorney Richard Brown offered a “no shit” explanation that highlights the benefits of a top legal education: “Apparently, the defendant wanted to get off the plane,” District Attorney Richard Brown said, “so he opened the emergency exit door.”

Ultimately, McDonald’s act of defiance ruined the evening for the 146 passengers on Flight 149. McDonald, who is 60 years old, risks spending the next one in prison if he’s convicted.

Another week, another ring of luggage thieves busted

by Scott Carmichael on

Theft from airport baggage is becoming such a common thing, that pretty soon we’ll be reporting on the airports that have not yet been in the news for having a theft ring busted.

This week, it’s St. Louis airport that made headlines with the roundup of six baggage handlers and two of their friends who had been helping themselves to our belongings. The baggage handlers worked for a handling firm hired by Delta Airlines.

Their stash consisted of the kind of stuff you’d expect thieves to be after; DVD’s, GPS devices, mobile phones, iPods and even two handguns. According to police records, the thieves stuffed the stolen items in jackets and backpacks.

If you traveled through Lambert International Airport on Delta Airlines, and believe you may have been a victim of these crooks, you can contact a police hotline at (314) 890-1822. The police will need specific information on how to determine that the item belongs to you.

All this of course raises the question how on earth these people can get away with stealing items for such a long stretch of time (15 months). It is clear that the focus of airport security needs to be expanded from passengers, to everyone working at the airport.

It is great the our nation is being protected from nasty terrorists, but if gangs of thieves can steal guns from checked luggage, the whole concept really does need some work. Most electronics stores do not allow staff to bring any kind of gadgets into, or out of the store, which is how things should work at the airports too.

Northwest flight attendants go retro before assimilation

by Grant Martin on

Rumor in the underground has it that Northwest Airlines‘ flight attendants will be going retro during the last week of March, in a throwback to all of the old Northwest and Northwest Orient garb over the ages. Apparently April 1st marks the first day that staff are required to wear the new Delta uniform, so employees will be digging back into their closets to pull out the vintage gear. And as one of of the airlines with the oldest rank and file of Flight Attendants, I’ll bet that those uniforms go way back.

So which uniforms will come out? Will it be the 1980’s drab brown suits with bow ties and Russian hats? The late seventies, crazy pattern blouses? Or the old school, Northwest Orient red dresses? You can check them all out at uniformfreak.com

Either way,If you’re flying Northwest Airlines over the last week of March, keep your eyes peeled for flight attendants wearing wild vintage uniforms and wish them the best on their new careers at Delta.

Delta to investors: capacity to be cut

by Tom Johansmeyer on

Yesterday, Delta CEO Richard Anderson and President Edward H. Bastian sent a memo to its 70,000 employees announcing passenger capacity cuts. Distributed with the subject line, “Responding to a Worsening Economy,” the memo outlines Delta’s proposed changes that were planned for announcement at an investor conference later the same day.

According to the memo, “In just the few months since we last announced capacity reductions, revenues have weakened, particularly in international markets. Once again, we must move quickly to adjust our capacity and stay in front of demand changes.” So, Delta is getting to trim international passenger capacity by an additional 10 percent – starting in September 2009. Flights across the Atlantic will get hit by 11 percent to 13 percent, with those across the Pacific losing 12 percent to 14 percent beginning this winter.

These cuts come on top of a previous announcement to reduce system-wide passenger capacity by 6 percent to 8 percent by December 2009. Nonetheless, capacity may be up slightly by December, as Delta takes advantage of “targeted growth opportunities through new routes and increased frequencies.”

Your paltry Delta miles aren’t accepted here

by Grant Martin on

If Delta Skymiles could be equated to a currency, they would be Zimbabwean Dollars.

Over the past several months, numerous changes at the Atlanta based company have brought significant detriment to the joint Delta and Northwest frequent flyer program. These modifications range from an increase in mileage fee for economy tickets (tickets to Europe, for example, went from 50K to 60K miles,) application of fees for award bookings (up to $150,) and the reduction of benefits such as free miles redeposits and system wide upgrades.

There are plenty of small annoyances, but what all of these program changes boil down to is a change in the model in which award tickets are exchanged. Formerly, supply of award miles was lower, availability was higher and the top few passengers who earned numerous miles could spend them fairly easily.

Now, supply is higher, availability is lower and the masses all generally have access to a few scrappy seats. The very few extra that are booked are done so at excruciating costs. So as a result, the airline loses less money on award bookings and gives passengers the false sense of reward with useless miles.
No passenger is in a better perspective to observe the change than he who was a Northwest Worldperks member. Over the last six months, that customer watched his counterparts at Delta reap the benefits of numerous mileage bonus offers, virtually dumping miles into the pockets of passengers and severely diluting the mileage pool.

Meanwhile, program changes continue to cut Worldperks down to the level of Skymiles and defectors leave in droves. At a poll on the frequent flyer website Flyertalk, nearly 30% of passengers queried are leaving the conglomerate to join another airline program, another 20% are leaving at year’s end and 20% are too distraught to know what to do.

Out on the underground mileage exchanges, Delta/Northwest miles have lost their value. Most don’t even bother trying to trade, and one passenger trying to exchange Delta miles for an equal number of competitor miles was laughed at. The best offer so far? A few beverage certificates.

Other tales from the skies
Amazing and insane stories from a real-life flight attendant and co-pilot