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Frommer’s has a new series of guidebooks out. Nothing new there; that’s what they do. Unique to Frommer’s new “Day by Day” series though is that they are digital guides, which allow users to search, bookmark and navigate through the content easily.

Enabled by Inkling (the interactive textbook people), the Frommer’s “Day by Day” digital books retail between $10 and $15, and are available as individual apps or within Inkling’s app. Travelers can purchase them once to use them on both their iPhone and iPad. They contain hundreds of maps and thousands of Retina Display-ready photos, which makes it easy to plan upcoming trips on the new iPad.

Said to be far more useful than paper guidebooks, the new Frommer’s digital books contain both indoor maps for locations like museums, as well as outdoor maps that point to interesting destinations in their respective locations.

Also unique is a crowd-sourcing function that brings some of the social elements from sites like TripAdvisor on top of Frommer’s professional travel guide data.

Frommer’s “Day by Day” paper pocket guides have been popular with travelers for years. Odds are “Day by Day” digital will be too.

[Flickr photo by Let Ideas Compete]

Top Travel Destinations, How Do We Count Thee?

by Chris Owen on May 3, 2012

Reports and polls determining the top travel destinations in the world come to us in variety of ways throughout every year. Travel related companies tally internal data to make their lists. Government agencies publish the most frequented destinations based on incoming flights, hotel reservations and other criteria. Non-profit organizations have an unbiased tone to ranking top destinations too. Often, it is as important to consider the source as it is the ratings themselves.

Today, TripAdvisor announced the winners of its fourth-annual 2012 Travelers’ Choice Destinations awards. TripAdvisor ranks 440 outstanding destinations across the globe, including lists for Africa, Asia, Australia, the Caribbean, Central America, China, Europe, India, Mexico, the Middle East, South America, the South Pacific and the United States.

“The TripAdvisor community has once again helped pinpoint hundreds of the most amazing and beloved travel destinations of the year,” said Barbara Messing, chief marketing officer for TripAdvisor in a Hospitality-Industry report.

“For travelers planning their big annual vacation or just a weekend getaway, these awards highlight awe-inspiring travel locations of all varieties around the globe.”

Lets look at their top ten.

TripAdvisor Traveler’s Choice Destination award winners were determined based on the popularity of destinations, taking into account travelers’ favorites and most highly rated places.

But wait. Last month, in “Suspicious About Hotel Reviews? You Are Not Alone,” Gadling reported that the United Kingdom Advertising Standards Authority had ruled that TripAdvisor’s advertised claim of “trusted advice from real travelers” was misleading because fake comments could be posted without verification.

If that is true and TripAdvisor based the 2012 Traveler’s Choice Destination award winners on the same faulty data, where should we look for information that can be trusted?

Maybe no where. Maybe we should consider rankings as entertainment because those who rank destinations stand behind their numbers.

“People may think if a place only got one diamond, it can’t be any good,” said Todd Cronson, regional manager for AAA Tourism Information Development in the Seattle Times. “That couldn’t be further from the truth. Maybe the lighting styles are out of date, maybe the furniture is older, but if it got a diamond from us, it’s perfectly clean, safe and well-maintained.”

Maybe the whole notion of a destination rating system, while coveted by those who rank high for bragging rights, should be viewed with caution.

Paul James, global brand leader of Starwood‘s luxury brands told the Seattle Times, “I thought a universal star rating system was essential. But the more time you spend in the industry, and you understand the complexity of it, the more you see a hierarchical star system as completely outmoded.”

Subjective criteria is always going to be difficult to measure. What one traveler finds essential, another may not care about at all. Instead, focusing on an easy-to-compare laundry list of features at the destination might be more valuable information to have.

Applying research theory used by professional travel agents for decades, make a list of must-have features and don’t give in on any of them. These are required elements you must have to be happy like, say, Internet access, safe and well-marked hiking trails or bike-friendly roads. Next, take that list and search for travel blogs that resonate for specific destination information.

Short of having a trusted friend who has been there, is eager to share what they did and how they did it, today’s travel blogs offer some of the best, most current and relevant information available…as opposed to basing travel decisions on a popularity contest.

Flickr photo by nattu

Loyalty Programs Change, Evolve With Mergers

by Chris Owen on May 2, 2012

Loyalty programs keep travelers coming back, granting more perks and benefits the more they use a service provider. But what happens as the world of travel evolves and companies merge to gain efficiency and price advantage or just to stay in business? In some cases, the customer comes out ahead.

Southwest Airlines’ merger with the AirTran Airways subsidiary is well underway. Though not yet complete, the company is bringing the benefits of each carrier’s frequent flier program to the members of both.

Air travelers who are members of both Southwest’s Rapid Rewards program and AirTran’s A+ Rewards plan can shift program credits between the two in order to redeem award travel on either airline.

The move gives Southwest Rapid Rewards members some new vacation options. AirTran flies to destinations Southwest doesn’t serve in Mexico and the Caribbean. Still, only credit transfers between accounts are allowed, as the two loyalty programs remain separate.

“Rapid Rewards members can transfer 1,200 program points or one Rapids Rewards credit into one A+ Rewards credit. AirTran frequent flyers can switch one A+ credit into one Rapid Rewards credit. The A+ program requires 16 credits for one round-trip coach ticket on AirTran, and Southwest’s program requires 16 credits for one Standard Award ticket. Thirty-two A+ Rewards credits are worth one Freedom Award in the Southwest program,” said an article in Executive Travel Magazine.

Thinking of other frequent flier programs, a common question is raised: What might happen to accumulated points if a proposed merger of American Airlines and US Airways occurs?

Experts agree: probably not much.

“All things being equal, I would expect a merged American-US Airways frequent flier program to be somewhat less generous than the two airlines’ programs today,” said Seth Kaplan, managing partner of Airline Weekly in a Reuters report. “Maybe you’ll need more miles for free tickets to certain regions, or maybe award seats will be more scarce, or maybe it’ll be harder for elite fliers to get first-class upgrades.”

Kaplan offers the following advice:

Start using up your miles, particularly if you’re interested in flying on a carrier in an alliance that might not be available to you when the deal is done.
Shop around to see whether another airline would meet your needs. But make sure the carrier flies the routes you most travel. This way when one of them starts dangling offers to lure you, you’ll know if it’s a smart move to shift your loyalties.
Take advantage of deals still being offered in the current programs, such as free upgrades.

The notion that travelers are “married to their frequent traveler programs” may not be a stretch. In a survey conducted in January by Starwood Preferred Guest, 73 percent of participants chose their loyalty program benefits over a spouse if they could take just one on the road.

[Flickr photo by Thomas Hawk]

US Airports Spend Billions On International Expansion

by Chris Owen on Apr 18, 2012

The American airports of tomorrow are being built today as ongoing projects take shape to handle an increasing number of fliers. Around the country, projects are being considered, underway or nearing completion as travelers from around the world make their way to the United States.

As reported by Aviation Pros, the Port Authority of New York and New Jersey’s nearly $350 million comprehensive modernization project at Newark Liberty International Airport Terminal B is nearing completion with the final phase slated to start in May.

“When people from across the globe arrive at Newark, they should find an airport welcome second to none,” says Deputy Executive Director Bill Baroni. “The Port Authority is fulfilling our commitment to making Newark Liberty Airport one of the world’s best.”

Improvements to the international arrivals area include consolidating lost baggage offices, relocating the ground transportation desk to a more convenient location and improving travelers’ aid and concession spaces. Additionally, there will be upgrades to the public address, signage, escalator, alarm and fire protection as well as the heating and air-conditioning systems.

Work is also underway on a $1.2 billion enhancement and expansion of Delta’s facilities at New York’s John F. Kennedy Airport reports Travel Daily news. That expansion brings a new Delta Sky Club in Terminal C, due to open this summer, and the Delta Sky Club in Terminal D will undergo an expansion.Delta will also increase service at LaGuardia by 60 percent, adding 4 million seats into New York, with 100 new flights and 26 more new destinations coming on line by summer 2012. As reported by Forbes, when its full schedule is implemented by this summer, Delta will run more than 260 daily flights to over 60 cities, more than any other carrier.

“All together, with our expansion projects at JFK and LaGuardia, Delta is investing nearly $1.4 billion in our New York airport facilities,” said Delta Chief Executive Officer Richard Anderson. “No other airline is approaching that level of commitment to New York in the next 12 months.”

It’s big money and not just on the East Coast. Los Angeles International Airport marked a milestone in its modernization program late last month, dedicating the renovation of Terminal 6, a new home for Alaska Airlines. The $238-million project includes a variety of improvements to bag checking, ticketing, security screening, waiting areas at gates and more.

These new facilities might not be waiting for long to handle increased traffic and pay back those investments.

In Texas, two studies were done to evaluate the economic impact on the city from Southwest’s international flights. They found the potential for an additional 1.5 million passengers to, from and through Houston per year. The increase would create more than 10,000 jobs and an annual economic impact of more than $1.6 billion.

Think US airports have high ambitions? Dubai International is already the world’s fourth busiest airport in terms of passenger traffic, but wants more too.

[Flickr photo via mastermaq]

Space Travel Robots Take Tiny Steps Toward Future

by Chris Owen on Apr 17, 2012

Still fascinated by space travel, Americans can’t seem to get enough of the romantic side of it all. But in the day-to-day business of space exploration, scientists and those who make a living in space have little time to be sentimental. NASA planning and implementation people are looking to get there in a realistic, cost-conscious way, one step at a time.

“Space and space exploration have always been romanticized. I think this is because space is inherently impossible for most everyone to get to, and because space is so far away, we wonder what it’s like,” said Patrick Pattamanuch, Materials and Processes Engineer, Boeing Satellite Systems on future-thinking Curiosity.com.

NASA’s Mars Program Planning Group, the people charged with developing a new strategy for exploration of Mars, is looking at future robotic missions that can help meet a call for sending humans to Mars in the 2030s.

“We’re moving quickly to develop options for future Mars exploration missions and pathways,” said five-time space shuttle astronaut John Grunsfeld, an astrophysicist in a NASA news release.

NASA’s robots are actually a work in progress now, being tested to re-fuel satellites.

A challenge that engineering teams face when designing satellites is how much fuel they can carry to operate throughout their lifetime. NASA hopes to refuel satellites rather than letting them become space debris.

Significant results from work being conducted in on-orbit robotics servicing will position Canadian and American exploration missions to come, but will also open doors for commercial applications driven by industry.Coming up in August, NASA will land the robotic Mars Science Laboratory Curiosity on the planet’s surface. This roving science laboratory will assess whether Mars is or was able to support life. Next year, NASA will launch the Mars Atmosphere and Volatile Evolution orbiter to help assess the Martian upper atmosphere.

NASA’s strategy is focused on maintaining America’s critical technical skills and to achieve the highest priority science and exploration objectives, now with far less funding and more cuts on the way in 2013 as we see in this video.

[Flickr photo via Flying Jenny]