We May Soon Be Able To Use Electronic Devices On Planes

While having dinner with a pilot once in Los Cabos, he leaned across the table and told our fellow diners and me, “You know you can actually use your electronics in flights, right? It doesn’t affect the plane at all.”

I believed him not only because he was a pilot, but also because we’ve all heard this before, these rumors about the irrelevance of the FAA rules about electronic devices on planes. But I also like to choose my battles wisely, so I always turn off my music when flight attendants ask me to and eagerly wait for the moment I can return to sifting through my phone for songs I’m not already sick of. Luckily for all of us who don’t want to disconnect, the FAA is meeting this week to complete the details on new and relaxed restrictions for electronic devices on planes. It’s expected that we still won’t be allowed to make calls, send texts or use the internet in flight, but more leisurely activities, like music-listening and e-book-reading, should be a go. This will likely make those moments of ascent and descent more peaceful, providing familiar distractions for kids and babies and an escape from unwanted conversations for many adults.

Galley Gossip: 10 Ways To Handle A Tight Connection

Photo Credit: NewbieRunner

1. Book wisely. If you need to be somewhere really important, it’s probably not a good idea to book your flights with less than an hour between them. Even an hour is pushing it. An hour and a half is good. Two hours, even better. Whatever you do, don’t take the last flight out! Delays happen. So do cancelations.

2. Pay the extra fee. If you’re the anxious type and travel is stressful, pay the extra fee to sit closer to the front of the airplane and be done with it. Why start your trip out on the wrong foot and the risk a snowball effect. Because once something goes wrong, everything seems to follow suit. Better to be out a few bucks than to miss a flight! It’s worth it just to relax.

3. Check your boarding pass. Many airlines print the boarding time, not the departure time, on the boarding pass. Depending on the equipment type (smaller vs. larger aircraft), you can usually tag on another 30 to 40 minutes to your connection time. Read the fine print.

4. Switch seats. Ask a flight attendant if you can move closer to the front of the cabin on landing. Unfortunately, most flights are full these days and just because there’s an open seat up front doesn’t mean you’ll find a spot in the overhead bin for your bag too. If you’ve booked a tight connection, you might want to make sure your carry-on luggage fits under the seat in front of you.

5. Relax: I know, I know, easier said than done. Just know that while it might feel like it takes forever to disembark, the truth is almost everyone is able to deplane in less than 15 minutes. So take a deep breath and … exhale. Put in your earphones and play the most relaxing music you have. Then get ready to run. Here’s to hoping you wore appropriate shoes to sprint across the airport terminal.6. Call the airline. Don’t wait in a long line of passengers to talk to an agent. By the time it’s your turn to approach the counter, chances are the flight will have already departed. Get on the phone ASAP and call the airline’s reservation desk. Or try tweeting for an even faster response. Most airlines offer immediate feedback.

7. Hold the flight! Airlines don’t hold flights for passengers. On time departures are way too important. That said an airline might hold a flight if it’s the last flight of the day or for a large group of passengers traveling to the same destination. If it is the last flight out, rest assured the airline knows where you are and you’ll probably be booked on another flight before you even land.

8. Go, go, go! Don’t stop to talk to the agent meeting your flight. Run straight to your connecting gate and talk to the agent there, even if it’s past the departure time. Time is precious. Every second counts. Plus you never know if that flight might be delayed.

9. The thing about bad weather. If you’re delayed because you’re flying into an airport experiencing bad weather, chances are your connecting flight may also be delayed. And remember just because your departing aircraft is at the gate, doesn’t mean the outbound crew is on the ground and ready to go. They could still be in the air too. Sounds strange, I know, but we don’t stick with one aircraft all day long.

10. It’s not over until the airplane pushes away from the gate. I can’t tell you how many flights I’ve just missed only to have the airplane return back to the gate to remove a sick passenger or to fix a mechanical. I’ve actually gotten on flights airlines have brought passengers off of due to weight and balance issues that were later lifted after a creeping delay. Miracles do happen.

Paying More For Flights? Try $70.6 Million Per Seat

Travelers have become accustomed to paying more for flights as airline fees soar, tapping them for billions. Between baggage fees, service fees and in-flight fees, it is getting harder to find cheap fares and no one knows that better than NASA.

As the space shuttle program came to an end in 2011, NASA began relying on the Russian Space Agency to ferry astronauts and supplies back and forth from the International Space Station (ISS). But even NASA, OK with paying $65 million per seat, did not see the latest price hike coming. Agreeing to pay $424 million for the flights of six astronauts aboard Russian Soyuz spacecraft to service the ISS in 2016 and the first half of 2017, NASA is not happy.

But NASA really has no other choice than to pay the $70.6 million per seat fare as Russia has the market cornered as the only way to get to and from the space station.Yes, several U.S. companies are in the process of taking that business away from Russia, but those efforts are a few years away. SpaceX is making cargo shipments, but not shipping humans yet. Still, according to NASA Administrator Charles Bolden, had congress approved NASA’s funding request for commercial space travel, the situation could have been avoided.

“Because the funding for the President’s plan has been significantly reduced, we now won’t be able to support American launches until 2017,” said Bolden in a NASA blog post reported by LaboratoryEquipment.

It’s a tough place to be for NASA. On the other hand, the $100 million they spent to build a home for retired space shuttle Atlantis in Florida could have come in handy right about now. At least we can choose not to check luggage, comparison shop and bring our own meals on board. Astronauts don’t have that option.



[Photo – Flickr user chatarra picks]

American Airlines Flights Snarled By System Outage And Airport Shutdowns

It’s a bad day to be flying with massive closures and flight delays across the country due to a series of technical problems and security breaches.

First up, American Airlines announced that all of its flights would be grounded until at least 5 p.m. CT. An FAA spokesperson said the system-wide outage is the result of computer problems. The airline, which has been besieged by complaints via twitter, says it’s working to resolve the issue as quickly as possible.

Meanwhile in New York, part of LaGuardia Airport has been evacuated after a suspicious package was found in the central terminal building. According to Bloomberg, emergency services and the city’s bomb squad are on the scene but there are no further details regarding the incident at this point.

And finally in Boston – where security has been tight ever since yesterday’s bombing at the Boston Marathon – an aircraft is under investigation. US Airways Flight 1716 has been stopped at Boston Logan Airport because of security concerns, although the exact nature of the threat is unclear.

All of this adds up to gridlock across the nation, with hundreds of flights grounded and passengers delayed, stranded, stuck on planes or unable to make flight reservations. The series of airline troubles come at a bad time for a country already on edge following yesterday’s tragedy on the east coast.

Update: 4:04 ET: NBC News reports that a suspicious package at Dallas Fort Worth has been investigated and determined to be a small tire.

[Photo credit: Flickr user Simon_sees]

Galley Gossip: The Worst, Funniest and Most Common Bad Airline Passengers

Photo credit: Telstar Logistics

From time to time I get asked questions about bad passengers. I thought I’d share a few of them here.

What’s the worst passenger behavior you’ve witnessed?

I’ve caught passengers taking other people’s luggage out of the bin to make room for their own bags. I’m not joking. They’ll pull out a bag, drop it on the floor and walk away leaving it in the middle of the aisle for the passengers behind them to crawl over. Have you ever tried stepping over a 21-inch Rollaboard? Not easy. Happened three times last month!

The funniest?

Recently a woman tried to stow her suitcase in that, oh, what do you call that spot? Crevice? Crack? Between the overhead bin and the ceiling? There’s like a millimeter of space there! I don’t care which airline you’re traveling on, that’s not going to fit. Then there are the recliners and the anti-recliners. One anti-recliner got upset at a recliner because she couldn’t get her tray table down. I suggested if maybe she removed the gigantic fanny pack from around her waist it might go down. She looked at me like I was the crazy one! One man actually called me over because the passenger in front of him had reclined his seat. I had to point out that, uh … his seat was reclined too!

What’s the most common bad passenger behavior you’ve seen?

These days, people are so self-absorbed multitasking as they board a flight they don’t even say hello to the flight attendant greeting them at the boarding door. They’re too busy talking on the phone, typing on their laptops, listening to music and texting as they walk down the aisle to notice their backpacks and duffle bags are whacking people in the head. Recently a passenger got mad at me – ME! – because I wouldn’t help him lift a heavy bag. That’s because he couldn’t get off the phone to improve his one arm bag swing. Two arms always work better than one when it comes to getting those bags into the overhead bins.

What are the rules for dealing with bad passengers?

We can’t call the police or the fire department at 30,000 feet. That’s why it’s a good idea to take care of problem passengers on the ground before we depart. Before we kick someone off the plane, we’ll do everything we can to make a bad situation good again. Usually, it involves doing the following:

  1. Getting Down: Literally, we get down on one knee in the aisle at the passenger’s level. This position is less threatening to passengers.
  2. Listening: Most passengers just want to be heard. That’s it.
  3. Keeping Calm: We try not to raise our voices. Staying calm and in control will diffuse most situations.
  4. The Facts: We might ask what the problem is and then have the passenger suggest a solution. This way we’re all on the same page.
  5. Walking Away: A new face is new energy. If I’m not getting anywhere with a difficult passenger, I’ll remove myself from the situation and ask a coworker to step in. Even though a coworker may tell the passenger the exact same thing I did, they could get a completely different response.

If that doesn’t work, and we’re in flight, we might issue a written warning signed by the Captain. All this means is if a passenger doesn’t stop doing whatever it is they were doing, authorities will be called to meet the flight. That’s why I say if you’re going to freak out, might be a good idea to wait until we’re safe and sound on the ground and parked at the gate. No one wants to divert a flight. Plus you don’t want to end up in jail far away from home where no one can rescue you.