Xcom Global’s MiFi rental service: why you shouldn’t leave the US without one

The goal here was to utilize Xcom Global’s MiFi rental service to stay connected and work while traveling. The trip? Four days in England, followed by three in France. I was scheduled to shoot my first international wedding in Paris, and was spending a few days in England beforehand — partly to enjoy the country, and partly to ensure that no weather problems in the US delayed my flight over. Xcom Global provides a service that every US-based international traveler should consider: they rent MiFi devices for a host of nations (a list that seems to grow each month), and if you aren’t familiar with a MiFi, the concept is pretty simple: it’s a battery-powered pebble with a country-specific SIM card in it. Just press a button, and within a few seconds, you’ll have a WiFi signal that connects up to five devices to a country’s 3G network.

For example, a French MiFi gives you unlimited 3G data with Orange. So long as you keep a charged battery in there, you can leave your smartphone in airplane mode and still use Google Maps to get around a foreign city — just connect your phone to the MiFi over Wi-Fi. If you aren’t familiar with what it costs to use data internationally, it’s around $5 per megabyte. What does that mean? Downloading the emails you missed on the flight over could easily cost $20, and if you maintained that connection for a whole day? It’s easy to rack up $300 or more in data roaming charges. No US carrier offers a decent international plan (at least not anymore), so you’re really left with two options: struggle to find Wi-Fi, or use Xcom Global. These guys will rent you a MiFi for under $20 per day, with return shipping included. That means unlimited Wi-Fi for around $17 a day in a foreign country, and it’s a connection that multiple people can use at once. If your hotel wants to ding you 10 Euros per day for Internet, just use this — problem solved. It’s an awesome way to stay connected while abroad, but honestly, it’s more than that. For mobile professionals, it’s a necessity.

I love my husband very much, I really do. But even he was kicking himself when we took off from the US and realized our MiFis were still in their shipping bag in our vehicle, safely parked at the airport, slipping further and further from Manchester. This piece was slated to be a review of Xcom’s services; instead, it has morphed into a thesis on just how frustrating it is to visit a foreign country without their services. You never know what you’ve got until it’s gone — isn’t that what they say? Read on for more.Both my husband and I were scheduled to continue working while in England. The plan was to use Xcom’s MiFi in our hotel rooms to check up on emails nightly, return any missed calls via Skype and then use the Internet on-the-go. We’d never been to Manchester, and we were banking on using Google Maps Navigation to get us from our train stop to our hotel. Needless to say, we spent nearly 10 Pounds on a taxi ride that we could’ve easily walked if we had the Internet to guide us. And that’s just the beginning. We arrived at our first hotel, a Holiday Inn. It’s a fine place, but they wanted 15 Pounds for 24 hours of Internet usage. Internet that we couldn’t take with us when exploring the streets of Manchester.

At this point, the only reasonable alternative was to find an O2 store, which sells a pay-as-you-go SIM for 15 Pounds that includes 500MB of data. But alas, it’s hard to locate an O2 store when there’s no Internet to find a store locator. We run downstairs and spend a solid ten minutes attempting to take directions from the front desk, and then another 15 minutes wandering aimlessly to a bus station. And then another 30 walking to a mall, and then another 30 waiting for the SIM to be activated. After our entire first morning in England was shot, we finally had data — on one phone, and we could only use around 100MB per day. After that, it forced us to wait until midnight for the next block of data to become usable.

This was obviously far from ideal. We were fortunate enough to own an unlocked smartphone (a standard Apple iPhone from AT&T would never accept another carrier’s SIM, for example). Plus, the Nexus One has a Mobile Hotspot function that pipes 3G data out over Wi-Fi. This enabled us to check our emails on our laptops, but O2 badly compresses all images that are uploaded, so obviously I was unable to create any photo blogs using this solution. To say that this wasn’t the perfect solution would be a tremendous understatement. Had we been in possession of Xcom’s MiFi, we would’ve had unlimited data to use as we saw fit, without any image compression or daily usage limits. Even if you aren’t interested in working while overseas, having the ability to use Google Maps to search for eateries and monuments (and get directions) is a total godsend. Without a MiFi, the only way to do it is to pay absurd roaming charges or to rent a SIM card — provided you own an unlocked device.

Eventually, we took a train to London. There, our hotel also wanted 15 Pounds per day for Internet access, which just so happened to go down for a critical five hour period where my husband was scheduled to make an important Skype call back to the United States. We had already used up the 100MB daily allotment through O2, so it was off to the streets in a frantic attempt to find an open Wi-Fi hotspot. Considering that we had no mobile Internet to guide us, we were forced to remain on streets we had visited the day before and knew were well-lit. It was closing in on 9PM, and we had already spent an hour on Regent Street — one of London’s most popular roads — with no luck whatsoever. The Starbucks closed at 8:30PM, and the only coffee shop that we could find with later hours wanted to charge us 5 Pounds for using their Wi-Fi for just 1.5 hours.

In the end, we ended up standing outside of a locked Apple Store door, borrowing their free Wi-Fi long enough to complete a 20 minute phone call. Something that would’ve taken 20 minutes if we had Xcom’s MiFi in our hotel room ended up taking around two hours, and rather than being able to have a private call, everyone on Regent Street could pass by and have a listen.

In France, it was even worse. Hardly any of the signage is in English, which left us with little choice but to Google Map something in our room and then write down instructions before heading out. We were also unable to make Skype calls on the go, as we weren’t able to procure a local SIM here. Unlike the UK, there’s no carrier in France that openly sells prepaid SIM cards with data; it’s possible to get one from SFR, but it takes over a day to activate and it requires fluency in French to sort through a phone menu to have the data feature added.

In the end, I found it interesting that going a week overseas without Xcom’s Global MiFi rental service is the best possible advertisement for the service. It may be easy to assume that “you’ll be fine” without Internet access, but consider the life that most of us lead today. We’re perpetually connected. We rely on Google Maps to get us anywhere. We lose connections with people if email sits around for two days. And as for ponying up for Internet at the hotel? That’s a frustration that no traveler should have to face. Looking back, I would have gladly paid Xcom Global $17 per day to have unlimited access to the Internet both in my hotel and everywhere I traveled to while overseas. Suffice it to say, this has taught me to never leave home without one when traveling abroad — in my mind, it’s just as essential as a passport. If you still have your doubts, you could head overseas for a week and do your best to find the Internet. I wouldn’t recommend it, though.

Virgin Mobile surprises mobile broadband world with $40 unlimited 3G data plan

In the U.S., the mobile broadband market is relatively boring – very few operators offer prepaid service, almost all of them stick to the same pricing method, and in most cases, there is no such thing as a bargain. Sure, there may be a few exceptions, but when compared to say Europe, the mobile broadband market over here is really dull.

Last year, Virgin Mobile entered the market with the first widely available prepaid broadband solution – but did so with fairly mediocre prices. Earlier this year, they upped their top tier data allowance from 1GB to 5GB, but the price was still the same as all the other big players. Starting soon, their plans are set to change again – but this time, the move is actually quite revolutionary.

For $40, you’ll be able to activate your Virgin Mobile adapter and get 30 days of unlimited data. Low usage customers will get 100MB for just ten bucks. At the moment, your choice of mobile adapter is for their $79.99 USB modem or the $149.99 WiFi hotspot enabling MiFi. And just like with the current offering, their plans are contract free, no credit check required and no recurring charges.

This obviously makes Virgin Mobile the perfect solution for tourists visiting the U.S. or domestic travelers who need a short-term data solution. For $150, plus $40/month, you get yourself a mobile 3G broadband solution that will allow up to five devices to work at the same time, all on a network with excellent coverage and speeds (Virgin Mobile is owned by Sprint.)

In keeping with their smart marketing, Virgin Mobile announced the new plans on Facebook of all places. Their Broadband2Go adapters are available from Virginmobileusa.com or Bestbuy retail stores.

Fry’s Electronics and Verizon Wireless offer no-contract broadband hotspot plan

The United States has always lagged in prepaid and no-contract mobile broadband plans. Especially when you compare things to Europe, where you can walk into any phone store, and walk out with a cheap USB data adapter.

As of today, we may actually be ahead – way ahead. According to an article on Phonenews.com, Fry’s Electronics has entered the mobile broadband world with a $49.95/month no-contract plan.

The plan offers 5GB of data each month, on par with all other operators. What makes this plan special is that it comes with the Verizon Wireless MiFi adapter. This mobile broadband to Wi-Fi device allows any Wi-Fi enabled device to connect to the nationwide Verizon 3G network. Best of all – the MiFI is on sale at Fry’s for just $69.95 – which is $200 cheaper than the normal no-contract price.

Access to mobile broadband at this price point is perfect for travelers, though it’ll only be interesting for those that can actually visit a Fry’s store, which rules out most of the East Coast. More information on the Fry’s MiFi can be found here, and all the information you need on the access plan is posted at Phonenews.

Gadling gear review – Eye-Fi + MiFi + WiFi = wireless camera uploads

I love it when technology works – and I love technology even more when great technology works together with other great technology.

A good example of this, is the combination of the Verizon Wireless MiFi personal hotspot, and the Eye-Fi wireless SD memory card.

We covered the Verizon Wireless MiFi 2200 several days ago. As a quick reminder, the MiFi lets you connect to the Verizon Wireless broadband network using any WiFi enabled device.

The Eye-Fi passed through Gadling last year, and was picked as one of our best travel technology products of 2008. Eye-Fi is a normal SD memory card with 2GB of storage and an integrated WiFi adapter. This allows you to take photos, and upload them to the Internet (or your own PC) any time you are in range of a suitable WiFi signal.

Smart readers will already see where I am heading with this article – Eye-Fi + MiFi + WiFi = instant uploads of your photos, no matter where you are (as long as you have a Verizon signal).

The combination works surprisingly well. The upload speeds on the Verizon Wireless MiFi are sufficient to upload a photo in about a minute, which means you can snap a photo, and it’ll be available in your photo album right away.

Technology like this has been available for some time on mobile phones with applications like Shozu and PicPush (and even with the Eye-Fi application for the iPhone). But the Eye-Fi and MiFi lets you upload “real” photos – not just camera phone pictures.

Getting the combination to work is surprisingly simple. You plug the Eye-Fi card into your computer, and open the Eye-Fi manager. Then, with the Verizon MiFi turned on, you let the Eye-Fi scan for a wireless network. Once you detect the MiFi, you add it and enter its password.

That is all there is to it – next time you are out making photos, you can simply turn the MiFi on, and shoot away.

In order to let your camera stay on long enough to upload all the photos, you may need to disable or alter its power saving mode, but thanks to the Eye-Fi service, you’ll get an email when the photo transfer start (or stops).

Being able to offload your photos as soon as you take them, means you can show people back home what you are doing, and it provides a safe way to work with your pictures – even if you happen to lose your camera, your photos will already be back home on your PC or in your photo album. Eye-Fi supports uploads to 25 different photo sharing services.

I did notice one thing that was not working correctly – the Eye-Fi geotagging feature does not work when you use it in combination with the MiFi. Eye-Fi uses your WiFi location system to determine where you are, but since it is constantly connected to the MiFi, it won’t get an accurate fix on where you are.

And if you happen to be in the market for a very affordable way to get your own Eye-Fi card, check out this deal at Costco.com for their 4GB anniversary edition card, selling for just $60.

All in all, a great combination of technology, and one that works extremely well. Plus, just how often do I get to write an article with so many funny sounding buzzwords? EyeFiMiFiWiFi would make a great name for an 80’s pop band.

Gadling gear review – Verizon Wireless MiFi 2200 mobile hotspot

In this product review, I’m going to show off the hottest gadget from Verizon Wireless this summer. In fact, the Verizon MiFi 2200 is so hot – that it is currently one of the hottest gadgets from any mobile operator at the moment.

The MiFi is an “intelligent mobile hotspot”. That may sound complicated, but the entire concept behind the device can be explained in just a couple of sentences.

The MiFi 2200 allows you to connect to the Verizon Wireless broadband network using the WiFi adapter in your laptop, smartphone or PDA.

Before the MiFi, connecting to a broadband wireless network involved a USB modem, a PCCard modem or an Expresscard modem. It did not matter how you wanted to get online, you would always need a modem. The MiFi combines that broadband modem with a wireless router in a small battery powered device. This combination means you can keep the MiFi in your bag, and connect to the Verizon network using WiFi.

This means you and 4 other people can connect to the same connection, at the same time. You do not need to install any software on your device, and getting online is as easy as finding the WiFi network name, and entering the password printed on the bottom of the device (or whatever you changed the password to).
Here on Gadling, we covered a fairly similar product in the past, but that device still required a modem, and was considerably bulkier than the MiFi.

The MiFi 2200 is tiny – in fact it is so small that you could almost carry it in your wallet, as long as you give up a bunch of your credit cards. The device is also as simple as it can get – one button, 2 lights and a USB/charging port is all it takes to get online.

As I mentioned earlier – getting online is as simple as turning your device on, searching for the hotspot name being broadcast by the MiFi, and entering the password. That is all there is to it, the connecting device does not require any software or other settings, and as far as your device is concerned, it is just connected to the same kind of wireless hotspot found in a hotel or coffee shop.

Of course, behind the scenes, the MiFi is doing quite a bit of hard work, but none of that is of any importance to someone who just wants to get online.

Once connected, you can access the Internet, and can even connect to a corporate VPN. Of course, Verizon Wireless does limit the kind of activity you can do on their network, and data intensive applications like file sharing and TV streaming are not permitted.

As far as the speed is concerned, I’ll let these numbers speak for themselves for a moment:

The speed is impressive, and perfectly acceptable for almost any web or email application you’d want to run. In fact, the speed is fast enough for 5 people to get online and surf the web, without any noticeable delays.

Practical applications for the MiFi are endless – you can use it on the road, and get online without having to worry about expensive data roaming fees or overpriced hotel broadband. And since Verizon Wireless offers the largest 3G broadband network in the nation, you’ll find a fast and reliable signal almost anywhere in the country.

The Verizon Wireless MiFi 2200 runs off a removable 1150mAh battery. The device can be charged using the included AC adapter or USB cable.

If your laptop does not come with WiFi, or you just want to get online using USB, you simply plug the unit into your computer, and it starts installing the Verizon Wireless VZAccess manager.

The smart thinkers that built this device actually included a small amount of USB storage inside the MiFi to hold the Verizon access software, which explains why there is no CD included.

Advanced users can tweak a large number of settings on the device, including the security features.

Once you are connected to the MiFi using WiFi, you simply point your browser to the home page of the device and enter the administrator password.

The web interface allows you to change most of the settings on the device, and also lets you turn the device into an open hotspot, which lets anyone connect to it, without a password. This is of course great if your are using it in a meeting, but this is still limited to 5 users.

The web interface also shows how much data you have used, though it does warn that this is just an estimate, and not something you should rely on 100%. Still, it is a handy way of checking how close you are to your monthly data allotment.

The MiFi 2200 is currently on sale through Verizon Wireless retail stores, and Verizonwireless.com.

The device costs $149.99 with a 2 year data contract. Data plans start at $39.99 for a 250MB/month bundle, and $59.99/month for 5GB of data. The final purchase price drops to $99 when you purchase online (after an instant rebate). On a 1 year contract, the price is $169.99 and without any contract commitment, the price is $399.

If you decide to purchase the MiFi without a contract, you can still get online, but it will cost you $15 per 24 hours. Still, this could be a great solution for anyone that does not need more than 2 days of online access per month.

When compared to a “normal” USB modem, the MiFi really does make sense, and is a far smarter choice. Because it uses an internal battery, it will not drain any power from your laptop, and it allows any WiFi enabled device to get online.