Steven Slater Video: Watch the nutty flight attendant ride to infamy

by Tom Johansmeyer on


The above video comes from NBC New York, which claims the exclusive on it. Seventeen seconds in, you can see the emergency slide pop out from the right side of the plane (which is actually on your left). It happens in the center of the screen, but you need to look carefully, because the view is partially obstructed. The slide pops out toward the front of the plane. At 26 seconds, you can see disgruntled flight attendant Steven Slater step out of the plane and start to slide down, though this was shot from a distance, so it’s easy to miss.

What you don’t have to look carefully to notice is that there is activity around the plane. There are people outside guilty of nothing but doing their jobs, making it clear that he risk associated with Slater’s activating the slide very real. It isn’t hard to see why an internal JetBlue memo likened it to a gun.

Click here for five interesting post-meltdown jobs for Steven Slater >>

JetBlue memo: Steven Slater’s slide “as dangerous as a gun”

by Tom Johansmeyer on


The Associated Press has unearthed an internal JetBlue memo, and it’s pretty clear that the airline doesn’t view disgruntled flight attendant Steven Slater as a hero. In fact, JetBlue‘s memo has characterized his actions as inexcusable.

Loved because he left his job in grand fashion – despite the fact that “aviation is in his blood” and he wants the gig back – the emerging reality suggests that Slater really put himself and other people at risk of injury or worse.

Even if Slater was reacting to an uncooperative passenger, JetBlue isn’t interested in his excuses. The company’s chief operating officer, Rob Maruster, wrote in the memo, “If Mr. Slater’s story proves to be accurate, and even if there was a precipitating event that motivated his behavior, that still doesn’t excuse his actions.”

And, let’s not forget that Slater was arrested and charged with criminal mischief, reckless endangerment and trespassing. He entered a plea of “not guilty” and is out on $2,500 bail. According to a report by MyFoxNY, he faces felony charges.

Perhaps the most frightening part of the Slater saga – aside from the fact that a person whose “primary job is safety,” as the flight attendants like to say, lost his mind in something that’s nowhere near a crisis situation – is that he could have injured or killed somebody.The fact that he deployed an emergency slide, notes the memo, is “the most distressing aspect” of the situation. According to The Associated Press report:

“Slides deploy extremely quickly, with enough force to kill a person,” the letter to employees read. “Slides can be as dangerous as a gun.”

Maruster added that the “episode does not reflect the professional and sincere service you deliver to our customers every day.”

Fortunately, when he used this “gun,” Slater also had a beer in his hand. This guy might be getting the “hero” treatment by working folks everywhere, but here’s the question nobody seems to be asking: would you want to rely on him where you work?

Nutty JetBlue flight attendant unlikely to get entertainment deal

by Tom Johansmeyer on


How much can Steve Slater milk his 15 minutes of fame? The coverage has come quickly, and Slater has started to become a bit more comfortable with it. Reports are coming in that he wasn’t satisfied with his job (you think?), and it’s clear that this could be seen as a major opportunity for something of a career change for him.

According to The Hollywood Reporter, Slater doesn’t have much of a shot at turning his career-limiting move into reality show fame:

Major talent agencies are unlikely to sign anyone who doesn’t have a background in a craft such as acting or writing. Companies that book reality TV stars and celebrities of varying degrees as guest speakers might be a more logical fit.

After he runs through the late-night talk show circuit, Slater will be finished. At that point, he’s likely to be another unemployed flight attendant … though he won’t be able to blame market conditions.
Nonetheless, talk about Slater has run through the advertising business. Chris Raih, founder and managing director of Zambezi in Los Angeles, noted:

“People around the country seem to have followed this classic go-to-hell moment with voyeuristic glee,” he said. “They want to root for him even more in a recessionary environment when many have gobbled up their anger.”

The real risk with using Slater in a commercial, according to Raih, is that it takes a few weeks to shot one, and even more time to get the campaign off the ground. By then, he’ll probably be irrelevant.

Five basic facts about the hotel market, especially in New York

by Tom Johansmeyer on

Big-city hoteliers will be happier sooner than their small-time counterparts. It looks like demand for rooms in smaller cities is going to take longer to come back, with rate increases unlikely, it seems until next summer. The New York market has already shown a solid recovery, thanks to the corporate cards that keep road warriors away from home. For the little guys, though, the future isn’t as bright … at least, it won’t be until almost a year from now.

According to a study by Smith Travel Research, here are five interesting (and important) facts about the U.S. hotel market:

1. Flat occupancy: Small-town and highway hotels stayed basically flat for the first half of 2010, at 49 percent. Meanwhile, metro markets – like New York, Chicago and Washington, DC – pushed from 61 percent for the first half of 2009 to 65 percent for the same period in 2010.

2. Follow the money: Major hotel companies, including Marriott and Wyndham, have demonstrated that the cities have been kinder to them financially. The cash is coming from bigger city properties.
3. New York is crucial: Rates have been on the rise since March in New York, after the city experienced drops for almost a year and a half. This has been buoyed by business travel, which is where the real money is.

4. New York’s occupancy is 50 percent higher than the United States: While the overall U.S. occupancy rate reached only 56 percent for the first half of 2010, the city attained a level of 79 percent. Again, business travelers have contributed heavily to this trend.

5. Hotel rates dropped, except in New York: Excluding New York, U.S. hotel rates fell, on average, 2.7 percent (2 percent when you include New York). New York, which accounts for a mere 1.9 percent of room supply in the United States, it’s responsible for close to 6 percent of revenue.

According to USA Today:

“New York City is skewing the numbers,” David Loeb, an analyst at Robert W. Baird & Co. in Milwaukee tells Bloomberg. “Urban and suburban markets are doing the best while the others are recovering more slowly.”

[photo by Francisco Diez via Flickr]

Top five cities for taxi drivers (and the bottom end, too)

by Tom Johansmeyer on

When you step into a cab, you never know what you’re going to find. The driver could be knowledgeable, helpful, pleasant and safe. Or, he could lead you into a fender-bender in minutes. It’s a real roll of the dice, of course, though some cities’ cabbies are certainly better than others – at least that’s what hotels.com found.

In a study of world’s taxi drivers, hotels.com found that London’s are tops. But, you get what you pay for: London‘s taxis were also the most expensive. New York came in second, with 27 percent of the vote (compared to London’s overwhelming 59 percent). New York’s drivers ticked up 10 percentage points, but this still wasn’t enough to break the tie it scored with Paris for having the rudest cabbies. Rome picked up the dubious distinction of having the worst drivers.

Tokyo (26 percent), Berlin (17 percent) and Bangkok (14 percent) round out the world’s top five.

Madrid took sixth, followed by Copenhagen, Dublin, Frankfurt and Paris. So, Denmark may be happier, but Spain has better cab drivers.

Of course, there’s always one you should look out for …


[photo by Ben Fredericson via Flickr]