Grand Hyatt New York “reinvents” room service

Don’t you just hate it when you order room service, it takes close to an hour to arrive and when it finally gets to your room, the food is cold? Apparently, so does the Hyatt.

In an effort to “reinvent” the concept room service, the Grand Hyatt New York is mixing up the way room service has worked in the past and is putting the power of change into the hands of its guests. Welcome, Market – the Grand Hyatt’s new food and beverage venue in the hotel’s lobby. Market offers a little of New York‘s finest eats and treats from the Roasting Plant, Tisserie, Chickalicious and Macaron Café NYC and serves up breakfast, lunch, dinner, snacks, beer and wine for hotel guests who need a fast fix to curb their hunger. You simply walk into Market, pick out what you want to eat, charge the food to your room and take your meal with you. In other words, eliminate the service and do-it-yourself.

The hotel will continue to offer traditional room service for those who don’t want to walk downstairs.