A $4000 Eye Mask? Only On Virgin Atlantic

by McLean Robbins on

Virgin Atlantic has done it again – this time teaming with Swarovski crystals to create the most over-the-top flight accessory we’ve seen in some time, a $4,000 sleep mask decorated with crystals depicting sunglasses ranging from the classic Wayfarer to the shutter shade made famous by Kanye West.

The cheeky masks, which, sans crystals, are now part of the Economy Class amenities kit, will be hidden in five flights from New York and LAX and hopefully discovered by newly styling passengers.

The bespoke eyeshades feature thousands of tiny red, white and blue crystals, all applied by hand by artist Saima Anwar (who also creates crystal eyelashes for celebrities such as Katy Perry). It took ten hours to make each mask, and over 3,000 Swarovski crystals.

Virgin Atlantic’s Upper Class cabin has featured Swarovski crystals on the cabin walls since the launch of the Upper Class Suite in 2003, and most recently unveiled a bespoke crystal curtains onboard, adorned with over 1000 Swarovski crystals each in the revamped suite aboard A330 aircraft.

Starting this month passengers traveling in Economy will receive a new amenity kit containing eyeshades featuring one of six fabulous sunglass designs, including a pair of heart shaped sunnies, John Lennon-esque circular specs and some 80s retro shades.

Passengers in Premium Economy will receive kits in stylish charcoal gray pouches, made from recycled plastic bottles with silk linings. In Upper Class, Virgin Atlantic travelers will be presented with amenity kits made from the same recycled material, but in pouches sized perfectly to hold tablet devices and e-readers (a fabulous idea, if you ask us).

Sadly, Virgin isn’t the first airline to take a stab at producing blinged-out amenities kits. Back in 2011, Etihad launched Swarovski studded kits for their first class passengers. The rapidly expanding airline will soon fly from even more US destinations, including a direct from DC flight starting September 12.
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Gay Couple Sues United Continental Over Sex Toy Incident

by Jessica Festa on

On Friday, Christopher Bridgeman and Martin Borger, a gay couple from Norfolk, Virginia, filed a lawsuit against United Continental for allegedly removing a dildo from their luggage, covering it in a foul substance and taping it to the outside of their bag. They are seeking compensation for the invasion of privacy, emotional distress and negligence.

Reportedly, the incident occurred on May 21, 2011, when the couple was returning from a trip to Costa Rica. They had a layover at George Bush Intercontinental Airport in Houston, and re-checked their bags without any problems; however, once they arrived in Norfolk they discovered a dildo had been taken from their luggage, slathered in a “greasy foul-smelling substance” and “taped prominently” to the outside of their bag.

When other passengers saw what had happened they began laughing, which caused the men severe emotional trauma.

“I absolutely, fervently believe that this was intentional,” Bridgeman, 34, told NBC News. “It was very sick and it was very wrong and it was just maliciously taped to the top and targeted because we’re gay.”

While Bridgeman and Borger had reported the incident to the airline, the response was unsatisfactory. Airline spokeswoman Christen David explained United Continental had offered the men a gesture of goodwill, which they declined.

The couple’s lawyer, Harry Scarborough, has declined discussing how much money they are seeking, stating they want retribution for attorney fees, mental anguish damages and other compensation.

[Image via JBabinski380]

Embedded Into Finnair’s Flight Safety School

by Josh Wolff on

Safety is top priority for airlines around the world, and each crew member goes through weeks of recurrent training to prepare for emergencies. They do it in an a flight training center, where situations such as fires, bail outs and all sorts of other crises can be simulated and practiced.

At Finnair, this place is called the Flight Academy, a sprawling complex on the outskirts of Helsinki airport. Gadling Labs stopped by to get a taste of the action, and left amazed and humbled by the great work underway. Take a look.

Galley Gossip: How Being Married To A Flight Attendant Is Great Training For The Job

by Heather Poole on
Photo: Christopher Bailey

Hi Heather, My wife is a flight attendant and for some time now I’ve been looking to make a career change and was thinking of becoming a flight attendant myself. I can see how she enjoys it and has fun with it and I’d like to try it, too. Do you think it would be a good or bad thing to bring up in an interview situation that I am married to a flight attendant or does it matter at all? Obviously being married to one gives me a greater insight and depth of understanding of the job and what it involves compared to many other candidates. I have a degree in Microbiology so I have somewhat of a brain, although my wife might debate that with you. I also co-managed a bar in Ireland before I came to the United States so I know what it’s like to have to deal with difficult and intoxicated customers. I also was an airport screener for a while and I’m a state certified emergency responder. I’d like to think these things would make me a strong candidate. Just curious what you think. Thanks for your time, Brian.

Based on your work experience alone, you sound like the perfect candidate to me! You’re comfortable cutting people off handling intoxicated passengers, you’re familiar with the responsibilities that go along with working at an airport, and you have a pretty good idea of what life is like in the sky. Being a certified emergency trainer will only make you more attractive to the airlines. Your wife, I’m sure, has mentioned that no one ever dies in flight, right? At least not until a doctor can make an official pronouncement. This might be why so many flight attendants have nursing backgrounds. Some are even senior enough to hold a flying schedule that allows them to balance a nursing career at the same time. These are always my favorite flight attendants to work with because when there’s an emergency in flight, they tend to take over. That being said, I truly believe it’s your wife that makes you a standout.

You of all people should know that it takes a special person to be involved with a flight attendant. As you’ve mentioned, you already understand our crazy schedules and what the job entails. Most people don’t realize that being a flight attendant isn’t just a job, it’s a lifestyle, and it affects everything we do – or don’t do, because we can’t get the days off to do it. This explains why so many new flight attendants either quit a few weeks after successfully completing the training program or last a lifetime. It’s that extreme. Many people can’t deal with our long absences, missing holidays, not being able to make long-term plans, and our ever-changing schedules. Just last week I was reassigned not once, but twice before 10 a.m. on day two of a three-day trip, and then on day three, my three-day trip turned into a four-day trip. If there’s one thing that flight attendants have in common it’s that we always have back up plans A, B and C, because when it comes to working in the aviation industry something is bound to go wrong. It’s why being flexible in terms of scheduling is so important. This is exactly what makes you special. You understand all of this already. I say if you’ve got it, flaunt it! Good luck.

Galley Gossip: How To Answer Difficult Flight Attendant Interview Questions

by Heather Poole on

I’m scheduled for a flight attendant interview on Tuesday! I’ve been through the process once before so I am familiar with the questions they may ask, but I’m just not confident in my answers sometimes. The hardest part is answering behavioral or situational questions. When they ask, “Name a time when…” I find it really hard to recall examples from my past work experience. I have trouble with these questions and I’m not sure what a good answer may be. I hope you can help. Here are a few examples.

1. How do you handle stress?

2. Name a time when you were under a lot of stress and how did you deal with it?

3. Describe a situation when you had to make a quick decision?

You’ve been through the interview process once before, so you already know what to expect. That’s half the battle. Try to relax and don’t forget to smile. Being able to keep your cool during a stressful situation is a big part of the job. The fact that the airline called you for a one-on-one interview says a lot about you. Thousands of people apply for the job, but very few applicants hear back from the airline. Remember that next time you’re not feeling overly confident. And try to have some fun.

When it comes to answering interview questions, the most important thing to do is let the airline know you’re a customer service oriented person – as often as possible. Talk about how you go above and beyond the call of duty to help people. Airlines are looking for flight attendants who are friendly, work well with others and take pride in their job. Try not to read too much into the questions. There’s no such thing as a right answer. You don’t have to share life-altering events for an airline to realize you’d make a great fit. Think in terms of the job. Keep it simple.

I can’t answer the questions for you, but I can give you a few things to think about when it comes to stress and making quick decisions.

 


1. How do you handle stress? Look how you’re handling it right now – perfectly. You’re doing everything possible to prepare for the interview. When you come prepared for something, you’re less stressed, and when you’re less stressed, you’re able to focus on the task at hand and do a better job. This is why the airlines spend weeks, even months, training flight attendants. When something goes wrong, we don’t think about it, we go right into action. How else do you think we’re able to evacuate hundreds of passengers during an emergency in just a few seconds?

2. Name a time when you were under a lot of stress and how did you deal with it? Running late, for me, is the worst stressor of all. When one thing goes wrong, it seems like everything goes wrong. This is why I give myself plenty of time to get to the airport. And why I set not one, but three alarms to wake me up when I have an early sign-in. Of course, it wasn’t until I found myself sprinting through the Tampa airport practically buttoning my blouse as I ran because my alarm didn’t go off to learn this lesson. Learn from your – er, my – mistakes. And pack the night before.

3. Describe a situation when you had to make a quick decision. Recently a passenger walked on board with his fly down. I could have ignored it, but I decided to tell him. I know I’d want to know! But I whispered it in his ear instead of saying it out loud for all the other passengers to hear. He blushed, turned around, and zipped up real quick. He also thanked me several times. Your quick decision doesn’t have to be a life changing event. Really you just want to show you’re a helpful person. When someone falls down, do you help them up or do you keep on going? It’s what the airline wants to know about you.

Hope that helps.

You might also want to check out this “Galley Gossip” post: “How To Prepare For A Flight Attendant Interview.”
[Photo courtesy of Kudumomo]