Northwest flight attendants go retro before assimilation

Rumor in the underground has it that Northwest Airlines‘ flight attendants will be going retro during the last week of March, in a throwback to all of the old Northwest and Northwest Orient garb over the ages. Apparently April 1st marks the first day that staff are required to wear the new Delta uniform, so employees will be digging back into their closets to pull out the vintage gear. And as one of of the airlines with the oldest rank and file of Flight Attendants, I’ll bet that those uniforms go way back.

So which uniforms will come out? Will it be the 1980’s drab brown suits with bow ties and Russian hats? The late seventies, crazy pattern blouses? Or the old school, Northwest Orient red dresses? You can check them all out at uniformfreak.com

Either way,If you’re flying Northwest Airlines over the last week of March, keep your eyes peeled for flight attendants wearing wild vintage uniforms and wish them the best on their new careers at Delta.

Rapping flight attendant entertains passengers on Southwest

Check out this hilarious flight attendant on Southwest Airlines. Instead of the boring safety briefing most of us have to hear over and over again, David Holmes turns it into a rap song. He even manages to get the passengers to participate.

I’ve got to say, this is pretty awesome, and just shows the more down to earth attitude you’ll find on carriers like Southwest. Have you flown Southwest and had the pleasure of running into David Holmes? If so, let us know in the comments!

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Galley Gossip: Lost in first class

It was dark in the cabin, the seat belt sign was on, passengers were watching the in-flight movie, and we, the crew, stood in the coach galley talking about…oh I don’t remember, but I do remember we were flying from Los Angeles to New York and it had been an uneventful flight. Which was nice for a change. I had been just about to remark on the nice flight when the flight attendant working in the first class galley called us in the back.

I answered the phone, “This is Heather.”

An exasperated voice asked, “Is he back there?”

“Yeah, he’s here, hold on.” I shrugged my shoulders and handed the phone to the one in charge, a tall, tough-looking guy with a goatee. Don’t let the looks fool you. He’s really sweet and mushy inside.

“What!” he exclaimed, holding the phone to his ear. He rolled his eyes. “There’s a child lost in first class,” he said, and that’s all he said, hanging up the phone and making his way up the aisle to sort the matter out.

Of course the first thing that went through my mind was a visual of a very young child running through the first class cabin causing a ruckus. I figured the parents were asleep in coach and totally oblivious to the child’s whereabouts. I mean what else could it be?

Once while deadheading on a flight years ago, I felt something strange moving between my ankles. When I looked down, I gasped. Oh my. There on the floor crawled an infant – right out from underneath my seat! I picked up the baby, cradled her in my arms, and turned around. Behind me slept a young lady. I spotted what looked like a diaper bag lying on the seat beside her.

“Excuse me,” I said, tapping her on the bony shoulder. I held out the infant. “Is this yours?”

She nodded, took the baby into her own arms, leaned her head against the side wall, and closed her eyes.

Leesa, a Gadling reader (and soon to be flight attendant), wrote and told me about her experience with not just a lost child, but a child traveling with a parent who might as well have been lost, considering he knew no boundaries, another common occurrence on flights these days…

Once last year while on a Qantas flight back to the US from SYD, we were lucky enough to have one of the exit rows on a 747 where you have like 6 feet of wonderful leg room. Ahhhh, so nice. Anyhow, this man had his 2 year old screaming child for 2 hours dancing and singing right in front of us – in OUR leg room. Of course the crew was busy working so we were given an up close and rather unwanted performance RIGHT in our very coveted leg space!!! Hey, we booked early for those seats!!! The nerve!

I know this might be hard for some of you to believe, but no one wants to play with your child. So please do not assume that just because your little bundle of joy is adorable and smart that we all want to share our space with him or her. Nor does anyone want to watch your child making laps around the airplane. Now I’m not talking about walking up and down the aisle doing the bouncy bounce to make baby stop crying, or the quick lap around to get the blood flowing (just make sure the seat belt sign is not on), I’m talking about the trek from coach, through business class, all the way up to first class, and around again. People pay big money for those premium class seats and they do not want to be disturbed by you or your adorable little monster, which is why when the flight attendant in charge got the call, I assumed – we all assumed – there was just another child making the rounds.

Hey, it happens. But it’s our job to keep it from happening.

Unfortunately, in this case, there was nothing to stop from happening, because the child turned out to be a teenager, a very well mannered one, and the teenager happened to be looking for her father who was supposed to be sitting in first class while the rest of the family sat in coach. His empty seat had apparently been unoccupied the entire flight. No one had noticed. Immediately the purser grabbed the paperwork and sure enough, we really were missing a passenger in first class, and we were three hours into the flight.

Turns out the father had decided to run and get something to read at the bookstore prior to departure while the rest of the family boarded the aircraft and took their seats in main cabin. Because they were in coach and he was (supposed to be) in first class, they had no idea he never made it back in time. Can you imagine his face when he got to the gate and found the plane, along with his family, had departed to New York without him?

Which brings me to the lesson of the day. Passengers, do be on time! The airplane will not wait for you, even when you’re seated in first class. Flight attendants, do not assume anything, especially when it comes to passengers. Just when you think you’ve seen it all, something new happens.

Photos courtesy of (little girl) artolog (first class seat) Richard Moross

Age old question of chicken or beef ends up in Court of Appeals

Chicken or beef? It’s the question almost everyone on an International flight will end up hearing at one point (unless of course you are flying up front, where you’ll probably get more choices).

Millions of people answer this question every year, and are presented with a meal that is somehow meant to represent their choice.

On an American Airlines flight from Zurich to New York several years ago, passenger Pierre Delis was only offered one choice – beef or beef?

The normal reaction to the lack of chicken would be to roll your eyes, perhaps even mention to the poor flight attendant what a horrible airline she is working for.

Not so with Mr. Delis. His lack of a chicken option escalated into a verbal battle, and ended with the flight attendant getting a punch in her stomach.

Now, punching a flight attendant is never a good idea, but to do so when the plane is airborne is turns the whole thing into a nasty mess. Mr. Delis was arrested and convicted of “simple assault”. He was sentenced to “time served” and was told to pay a $10 court fee (I’d say he got off really easy).

Not content with having a criminal record, Mr. Delis has been battling the ruling for years, and his case finally came to an end this week when the 2nd Circuit Court of Appeals in Manhattan unanimously ruled that his conviction should stand. His argument that he never intended to injure the flight attendant was not sufficient to change the mind of the Court.

Galley Gossip: The passenger seated in 11J

“Did you see 11J?” asked Shirley as she walked into the galley in coach and chucked a wadded up bag of fast food into the trash. We were in the process of boarding and I had my eyes on the bins and bags, not 11J, and as usual the bins were filling up fast.

“No, why?” I said, not at all interested because celebrities sit in first class, not business class, and the day before we had Carol Burnett onboard so it was kind of hard to top that.

Shirley smiled ear to ear. “Go look. You’re not going to believe what you see.”

“It’s that bad?” I asked, before making my way up the aisle, closing a couple overhead bins, turning a few bags around so they were in wheels first, squeezing by passengers who were slowly trying to get to their seats.

Yes, it’s true, flight attendants really do talk about you in the galley. When you’re really nice, or do something interesting, or look and act a little strange, or freak out over something that’s not our fault, we talk. A lot. Then we all must go and take a look at what we’ve been talking about. In this case, 11J.

I didn’t want to look too obvious, so I briskly walked through business class without ever glancing over at the passenger seated in 11J, making my way up to the first class cabin, picking up a few empty wine glasses and collecting a fur coat along the way. I tossed the plastic glasses, hung up the coat, and then slowly made my way back to coach, eyeing each passenger and smiling until I came to row eleven. That’s when we locked eyes. Oh my. While I’ve pretty much seen it all in the last fourteen years of flying the unfriendly skies, I’d never seen anything like this before and I doubt I’ll ever see anything like her again!

Petite with dirty blonde hair, she looked at me with her sad brown eyes. I smiled at her, but she did not smile back. Instead she clicked her tongue and smacked her lips several times, and she did this very loudly. Startled, I looked at the gentleman sitting beside her who immediately began to run his fingers through her hair. The clicking (or was it smacking?) continued to get louder and faster.

“Why is she doing that?” I finally asked him, not her, because to be honest, she kind of scared me.

He laughed. “She’s just saying hello.”

Hello? Oh okay. I clicked back. I didn’t want to be rude. “What’s her name?”

“Lisa. She’s 49 years-old.”

I looked at him a little strangely. “Is that old?”

“It is for a monkey.”

That’s right, Lisa was a monkey, and not just any monkey, but a somewhat famous macaw, and she was sitting in a business class seat from Los Angeles to New York on her way to the Today Show. Apparently a couple of her friends, including an alligator, were in the belly of the aircraft while Lisa got to sit inside a large cage that had been strapped to the seat using a seat belt extension. Blue canvas covered the cage. I could see her eyes peeking out from behind the bars through a little window. But just one zip and Lisa was revealed.

“Go ahead and look. She won’t mind,” said the handler.

I peeked inside. “Hi Lisa.” Click, click, click, went her tongue as those sad brown eyes took me in.

The handler said, “She’s one of the oldest monkeys alive.” It turns out that 49 human years is equivalent to 108 in monkey years.

“Looking good, old girl,” I said, and then I click, click, clicked my tongue, which only caused Lisa to smack her lips back. We were becoming fast and furious friends.

Years ago I had Spuds Mackenzie on a flight. Remember him, the Bull Terrier from the Bud Light commercials? Did you know that Spuds was actually a girl, not a boy, and her real name was Honey Tree Evil Eye? Me, neither, at least not until I started writing this post. Spuds, like Lisa, also had her own seat in business class. Recently on a flight from New York to Los Angeles my husband sat near another famous dog, the descendant from the original famous dog, whose real name was Pal, not Lassie. To prove it, here’s the text message my husband sent just minutes before departure….

Don’t forget I arrive about 1-1:30. Lassie is on my flight and sitting in business class ! For real. She is in one seat and the handler in another. There is also a group of (7) 20 somethings sitting in business class. I think they’re in a band. Obnoxious as hell. Flight attendant isn’t going to have this for long.

While celebrity and service animals are allowed to sit in a seat, on a lap, or on the floor, as long as it’s not in an exit row, all other animals, also known as pets, must remain in their closed pet carriers underneath the seat in front of you. Yeah I know it’s not fair, but what I can I say, life ain’t fair, especially on the airplane. But you already knew that.

“Did Lisa wear a diaper?” my husband asked when I told him about my unusual passenger.

I don’t think she did, I told my husband, who could not believe I did not remember something as important as that. What I do remember is Lisa nibbled on a little fruit from the breakfast tray and she was one of the most well behaved passengers I’ve ever seen – as quiet as a mouse – er, monkey!

“Does Lisa stay in the hotel room with you?” I asked the handler. He nodded yes. “Does she sleep in the hotel bed?”

“Sometimes,” The handler laughed. “Most of the time she just sleeps on top of the TV.”

To see Lisa (and her friends) on the Today Show CLICK HERE. You better believe I’ll be writing more about Lisa, as well as traveling with pets, in an upcoming post so make sure to check back!